Returning Student FAQs

Last updated: January 11, 2022

Our province has public health restrictions in place to reduce the impact of COVID-19. You can find the full details from the Government of Alberta here

Bow Valley College takes your safety seriously and we are constantly assessing our protocols as COVID-19 information becomes available. We ask for your patience as we adapt our College plans as needed to changing situations.  

For further information please visit the: 


COVID-19 protocols at Bow Valley College campuses

For information on the vaccine requirements needed to access Bow Valley College campuses, please see the vaccine information page.
For information on how to obtain and supply proof of vaccination, including vaccinations that were received outside of Alberta, please visit the proof of vaccination page.
For information on mask regulations, please visit the mask regulation page.
Physical distancing will be required in the library and all common areas. Physical distancing will not be required in labs and classrooms. 

Effective October 22, anyone accessing campus must be fully vaccinated. We will not be accepting rapid tests. For information on the vaccine requirements needed to access Bow Valley College campuses, please see the vaccine information page.

FAQs related to positive COVID-19 cases

  • We ask that you self-assess your symptoms before coming to College campuses. If you are experiencing symptoms consistent with COVID-19 infection or any other contagious illnesses, please stay home to reduce the chance of spread.
  • Follow all guidelines provided by Alberta Health Services.
  • Call Health Link 811.
 

Please email the COVID inbox at covidinfo@bowvalleycollege.cawith the following information as soon as you receive a positive COVID test.

You will be asked to provide:

  • Name
  • Student ID
  • Date you received a positive test result
  • Date you were last on campus
  • Did you feel sick while you were on campus
  • Places you visited on campus

Someone from Learner Success Services will contact you to confirm details, to gather any additional information, and clarify as required. LSS will also offer you resource information to support any potential mental-health needs throughout the situation.

All Bow Valley College employees are encouraged to stay home if they are sick. We will ensure your classes run smoothly.

FAQs related to classes and course delivery

If you are currently scheduled for in-class courses your courses will be temporarily moved online.  You do not need to make any changes to your schedule. Your instructor/program area will follow-up with you and provide information you need to access your courses. If you have not used MS Teams before, you can access an orientation video and additional resources here
Current practicums and practicums beginning in the 2022 Winter term will continue until further notice. 

Online options may be available for some courses. Please see  MyBVC for your course options and delivery modes. Please contact Academic Advising (advising@bowvalleycollege.ca or 403-410-3456) to change your registrations for the Winter term. Changes will be subject to course/seat availability. For any questions related to your schedule and your courses for the Winter term please contact advising@bowvalleycollege.ca 

If you are currently scheduled for in-person courses your classes will be temporarily moved online and delivered through MS Teams. You do not need to make any changes to your schedule.

Please visit the Winter 2022 delivery page for more information. Course delivery modes are explained here.

If you registered for your courses through mybvc, you can view all available modalities and options, and make changes through that online registration system. Students in other programs should contact Academic Advising or their program chair for course changes. Note that online courses are not available in all programs of study.

For information regarding Winter 2022 semester please visit the Winter 2022 delivery page.

As of January 10, 2022, and until at least February 13, 2022, all classes with the exception of health program labs are operating with online-only delivery. We will continue to update you on any changes related to class delivery. Until at least February 13 at 7 p.m., access to campus will be limited to learners in health program labs, who have appointments booked with learner services or academic advising, and approved employees. Employees who have been asked to work from home must continue to do so. We are still closed to the general public until further notice. 

FAQs related to services on campus

  • Please contact Learner Success Services for information about how to access services including counselling, Learner Success Advisors (RISE Program), financial aid or awards support, Career Services, Accessibility Services, Iniikokaan Centre, Academic Success Centre, the Library and Learning Commons, and other support.
  • Learner Success Services are being delivered on campus and online. In-person services are by appointment only until at least February 11, 2022. Hours of operation will be 8 a.m. – 4 p.m., Monday-Friday.
  • We understand that this may be stressful. Learner Success Services counsellors are available to help you. Video and telephone appointments can be booked by emailing counselling@bowvalleycollege.ca.
 
Learner Success Services, Academic Advising, and the Office of the Registrar are open for in-person and virtual appointments. In-person services are by appointment only until at least February 13, 2022.
The Library will remain open, however in-person services are by appointment only until at least February 13, 2022. 
Please see the proof of vaccination page for more information.
  • Any in-person services are by appointment only until at least February 13, 2022.
  • Learner Success Services are being delivered on campus and online. 
  • Please visit Learner Success Services and the Contact Learner Success Services for information about how to access services including counselling, Learner Success Advisors (RISE Program), financial aid or awards support, Career Services, Accessibility Services, Iniikokaan Centre, Academic Success Centre, the Library and Learning Commons, and other support.
  • Academic advising is also available on campus and online. Call 403-410-3456 or email advising@bowvalleycollege.ca to make an appointment. Update info
    We understand that this may be stressful. Learner Success Services counsellors are available to help you. Video and telephone appointments can be booked by emailing counselling@bowvalleycollege.ca.
 
  • Registrar Services (general inquiries and registration support for current students) are available by email (registrar@bowvalleycollege.ca), in person by appointment only and by phone (403-410-1400) Monday through Friday 8 a.m. to 4 p.m. and by phone from 8 a.m. to 6 p.m., and Fridays 8:00am. to 4:00 p.m
  • Please visit Academic Advising for more information around services and supports.
  • For all other information on the Office of the Registrar Services, please visit Registrar Services.
 

General questions related to returning to campus

For information relating to vaccinations please visit the vaccine information page.
 

Until at least February 13 at 7 p.m., access to campus will be limited to learners in health program labs, who have appointments booked with learner services or academic advising, and approved employees. Employees who have been asked to work from home must continue to do so. We are still closed to the general public until further notice.

Anyone accessing campus will require: 

  • Your proof of vaccination. Please review acceptable forms of proof here.

For further information related to vaccinations please visit the vaccine information page. For information related to obtaining and providing proof of vaccination please visit the proof of vaccination page.

Masks are mandatory on all public transit. We encourage you to mask, get vaccinated, and maintain distance when possible.
We have reduced the number of employees on campus and are not allowing members of the public on campus at this time.
  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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