Returning Student FAQs

Last updated: October 22, 2021

Our province is now in a state of emergency. You can find the full details from the Government of Alberta here

Bow Valley College takes your safety seriously and we are constantly assessing our protocols as COVID-19 information becomes available. We ask for your patience as we adapt our College plans as needed to changing situations.  

For further information please visit the: 


COVID-19 protocols at Bow Valley College campuses

For information on the vaccine requirements needed to access Bow Valley College campuses, please see the vaccine information page.
For information on how to obtain and supply proof of vaccination, including vaccinations that were received outside of Alberta, please visit the proof of vaccination page.
For information on mask regulations, please visit the mask regulation page.
Physical distancing will be required in the library and all common areas. Physical distancing will not be required in labs and classrooms. 

Effective October 22, anyone accessing campus must be fully vaccinated. We will not be accepting rapid tests. For information on the vaccine requirements needed to access Bow Valley College campuses, please see the vaccine information page.

FAQs related to positive COVID-19 cases

  • We ask that you self-assess your symptoms before coming to College campuses. If you are experiencing symptoms consistent with COVID-19 infection or any other contagious illnesses, please stay home to reduce the chance of spread.
  • Follow all guidelines provided by Alberta Health Services.
  • Call Health Link 811.
 

Please email the COVID inbox at covidinfo@bowvalleycollege.cawith the following information as soon as you receive a positive COVID test.

You will be asked to provide:

  • Name
  • Student ID
  • Date you received a positive test result
  • Date you were last on campus
  • Did you feel sick while you were on campus
  • Places you visited on campus

Someone from Learner Success Services will contact you to confirm details, to gather any additional information, and clarify as required. LSS will also offer you resource information to support any potential mental-health needs throughout the situation.

All Bow Valley College employees are encouraged to stay home if they are sick. We will ensure your classes run smoothly.

FAQs related to classes and course delivery

Current practicums will continue until further notice. 
As of September 27, all classes are operating as scheduled, including in-person delivery. The College is open for students and employees to come to campus. Employees who have been asked to work from home must continue to do. We are still closed to the general public until further notice.
Online options may be available for some courses. Please see our Fall timetable for all courses and delivery modes. Please contact Registrar Services (registrar@bowvalleycollege.ca or 403-410-1400) to change your registrations for the Fall term. Changes will be subject to course/seat availability.
While the College temporarily extended the window to withdraw and receive a refund for learners choosing not to receive a vaccination, that window has now closed. Learners may choose to withdraw from the College but no refund will be considered after the drop deadline.
Please visit the Fall 2021 delivery page for more information. Course delivery modes are explained here.

FAQs related to services on campus

  • Please visit Learner Success Services and the Contact Learner Success Services for information about how to access services including counselling, Learner Success Advisors (RISE Program), financial aid or awards support, Career Services, Accessibility Services, Iniikokaan Centre, Academic Success Centre, the Library and Learning Commons, and other support. 
  • Learner Success Services are being delivered on campus and online. 
  • We understand that this may be stressful. Learner Success Services counsellors are available to help you. Video and telephone appointments can be booked by emailing counselling@bowvalleycollege.ca.
 

Learner Success Services and the Office of the Registrar are open for in-person and virtual appointments.
On-campus food services open.

The Library will remain open with physical distancing in place.

Please see the proof of vaccination page for more information.
  • Learner Success Services are being delivered on campus and online. 
  • Please visit Learner Success Services and the Contact Learner Success Services for information about how to access services including counselling, Learner Success Advisors (RISE Program), financial aid or awards support, Career Services, Accessibility Services, Iniikokaan Centre, Academic Success Centre, the Library and Learning Commons, and other support. 
  • Academic advising is also available on campus and online.  Call 403-410-3456 or email advising@bowvalleycollege.ca to make an appointment.
  • We understand that this may be stressful. Learner Success Services counsellors are available to help you. Video and telephone appointments can be booked by emailing counselling@bowvalleycollege.ca.

General questions related to returning to campus

For information relating to vaccinations please visit the vaccine information page.
 

Starting September 27, all classes will resume as scheduled. The College will re-open for students and approved employees to come to campus. Employees who have been asked to work from home must continue to do so. We are still closed to the general public until further notice.

Anyone accessing campus after October 22 will require: 

  • Your proof of vaccination. Please review acceptable forms of proof here.

For further information related to vaccinations please visit the vaccine information page. For information related to obtaining and providing proof of vaccination please visit the proof of vaccination page.

Masks are mandatory on all public transit. We encourage you to mask, get vaccinated, and maintain distance when possible.
We have reduced the number of employees on campus and are not allowing members of the public on campus at this time.
  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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