Policies & Compliance

Student Policies

These official policies and procedures have been approved by the Board of Governors. The college reviews and updates policies and procedures each academic year.

100-1-2 Tuition & Fees PolicyProcedure

300-1-9 Animals on Campus Policy

300-1-10 Signage PolicyProcedure

300-2-4 Acceptable Use of Information Technology Resources Policy & Definitions

300-2-9 Information Management Policy

300-2-10 Privacy and Access Policy

300-2-13 Electronic Communications PolicyProcedure

300-2-19 Artificial Intelligence Governance PolicyDefinitions

300-3-1 Personal Transportation Guideline

300-3-2-B Lost and Found Procedure

300-3-2-F Security Incident Reporting Procedure

300-3-2 Security Services Policy

300-3-2-E Security Removal of Individuals Procedure

300-3-2-D Campus Security Release of Information Procedure

300-3-2-G Campus Security Safe Walk Procedure

300-3-3 Minors on Campus Policy & Procedure

300-3-4 Smoke-free Campus Policy

500-1-1 Student Code of Conduct PolicyProcedure

500-1-2 Admissions PolicyProcedure

500-1-3 Copyright PolicyProcedure

500-1-4 Learner Accommodation PolicyProcedure

500-1-5 Academic and Continuance Graduation PolicyProcedure

500-1-6 Grading PolicyProcedure

500-1-7 Academic Integrity PolicyProcedure

500-1-8 Prior Learning Assessment and Recognition PolicyProcedure

500-1-9 Transfer Credit PolicyProcedure

500-1-10 Learner Attendance PolicyProcedure

500-1-11 Learner Financial Accounts PolicyProcedure

500-1-12 Learner Appeals Policy & Academic Procedure/Non-academic Procedure

500-1-12 Learner Grade Appeals Procedure

500-1-16 Learner Records & Information Policy

500-1-17 Learner Credit Registration PolicyProcedure

500-1-18 Open Studies PolicyProcedure

500-1-19 Sexual Violence PolicyProcedure

500-3-2 Ethical Conduct for Research Involving Human Participants Policy

600-1-10 Freedom of Expression Policy

Employee & Board Code of Conduct

200-1-13 Employee and Board Code of Conduct PolicyProcedure


Disclosures

Bow Valley College is committed to providing our visitors with a website that respects their privacy.

Links to Other Websites

This site contains links to other sites. We are not responsible for the content and the privacy practices of other sites and encourage you to read the privacy policy of each site that you visit before proceeding further.

Cookies

We use cookies and location services to improve your experience on our site and to send you personalised advertising.

Some websites store information in a small text file called a "cookie" on your hard disk. Cookies contain information about you and your preferences (e.g., a record of which pages within the site you visited) to help the site customize the view for your next visit. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your e-mail or name unless you choose to provide it.

Allowing a website to create a cookie does not give that or any other site access to the rest of your computer and only the site that created the cookie can read it.

Cookies can be enabled/disabled by selecting Tools -> Internet Options. Select the Security tab and then select Custom Level. The cookie settings will be displayed in the Security Settings dialog box.

Personal Information Collected Through This Website

We do not automatically gather any personal information from you, such as your name, phone number, e-mail, or address. If you send us an email or use our feedback form to contact us, you will be providing us with personal information, including your name, email address, and possibly information about your personal circumstances. This information is collected solely for processing and responding to your inquiry, in accordance with the Protection of Privacy Act, Alberta (POPA), and will only be disclosed to authorized personnel who require access to address your question.

Public Sector Body Compensation Disclosure

These are the provincially mandated disclosure of compensation for Bow Valley College Staff and Board of Governors.

Read here

Public Disclosure of Travel and Expenses

These are the Provincially mandated disclosure reports of travel and expenses for Bow Valley College Executive and Board of Governors.

Read here

Access and Privacy

Bow Valley College, as a publicly funded institution, is governed by the Protection of Privacy Act, Alberta (“POPA”) and the Access to Information Act, Alberta (“ATIA”), collectively referred to as the Acts. The Acts give individuals the right to access records held by Bow Valley College, with certain exceptions, and regulate the collection, use, and disclosure of personal information.

Request to Access Information

Please follow these steps to request access to your personal information or a record under the custody or control of Bow Valley College:

  1. Contact the relevant College department or office to confirm if the records can be disclosed routinely through standard procedures. In most cases, records are available through an informal process. However, records containing confidential or third-party business or personal information are subject to exemptions under the Act and are not routinely disclosed.
  2. If the records cannot be disclosed routinely, submit a completed and signed Access to Information Form with the required $25 application fee if you are not requesting your personal information. Generally, there is no fee for accessing your personal information. You will be notified if you are required to pay a fee for accessing your personal information. Please clearly identify the specific record(s) or personal information you wish to access and specify dates or periods associated with your request.
  3. Mail the completed and signed form, and any applicable fees, to the address below:

    Access and Privacy Officer

    345 – 6th Avenue SE
    Calgary, Alberta, Canada T2G 4V1

    Telephone: (403) 476 - 2201
    Email: privacy@bowvalleycollege.ca
  4. Cheques or money orders should be made payable to Bow Valley College. Email requests will not be processed until the application fee has been paid.
  5. The College will respond to access requests within thirty (30) business days unless there is a need to extend the timeline as per section 16 of the ATIA. Upon receiving your request, you’ll get an acknowledgment letter, and you may be informed of any time extensions or applicable fees.
  6. Records to which exemptions apply may be withheld entirely or severed. The decision letter will specify the exemptions and applicable sections of the ATIA.
  7. If you disagree with the College’s decision regarding access, you may request a review from the Office of the Information and Privacy Commissioner, Alberta.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) identifies the requirements that must be met in order to keep cyber defenses primed against attacks aiming to steal credit card data.

The PCI Data Security Council, founded in 2006 by Visa Inc., MasterCard, and other major credit card companies, communicates the data security standard requirements that must be met.

Compliance is acknowledged when the institution accepting credit card payments has met all of the applicable PCI DSS requirements.

The college adheres to the requirements as outlined by the PCI Security Council. For further information see pcisecuritystandards.org.

Canada Anti-Spam Legislation (CASL)

Bow Valley College is a public educational institution whose core activities involve the provision of education services. Like many other education providers, we do not consider our core activities (and those activities necessarily related to our core activities) to be commercial in nature. Accordingly, electronic messages related to our core activities are not commercial, therefore, not regulated by CASL.

CASL will nonetheless impact some of Bow Valley College's electronic communications if they are not part of our core activities, and are commercial in nature.

Below is a summary of how we will handle electronic communications with learners and others with whom we communicate, including how to unsubscribe from commercial electronic messages (CEMs).


Applicants

If you have applied for a credit, non-credit program, or course at Bow Valley College, we will communicate with you as necessary to further our consideration of your application (including admission and registration). Such communications pertain to our core activities and so are not regulated by CASL.

If you want to withdraw your application, you can email the Registrar's Office at registrar@bowvalleycollege.ca.


Current Students

Bow Valley College requires the ability to electronically communicate with our current students. You will receive electronic communications regarding our core activities through your MyBVC email address and/or your personal email address where provided. These communications may include academic courses/programs information, administrative information, information about student services, benefits and events (including orientation), Student eNews (e-newsletters), and administrative information.

Current students can update their contact information, including personal email addresses, by logging into their MyBVC account.

Under CASL, we also have implied consent to send our students CEMs (for example, about non-core activities).


E-newsletters

Bow Valley College sends e-newsletters to a variety of individuals and groups for various purposes, most of which are related to our core activities. Others may be commercial in nature.

Current students cannot unsubscribe from college e-newsletters related to core activities (for example, Student eNews). Anyone may unsubscribe from commercial e-newsletters at any time.


Alumni

If you attended a Bow Valley College credit, non-credit program, or course, whether or not you completed or graduated, you are a lifetime member of Bow Valley College Alumni (conditional on being in good standing with the college).

As a member of our alumni, you will receive electronic communications from Bow Valley College, including the Alumni e-newsletter. You may unsubscribe anytime from receiving CEMs as well as the Bow Valley College Alumni e-newsletter (even if it does not contain CEMs) by using the unsubscribe link at the bottom of an e-newsletter, by replying to the sender directly, or by contacting alumni@bowvalleycollege.ca.


Prospective Students

If you have not yet applied to Bow Valley College but you have requested information about a program or course, we can respond to your inquiry and provide you with relevant information.


Donors

Electronic communications sent out by a registered charity for the primary purposes of raising funds are exempt from CASL legislation. Bow Valley College is a registered charity.


Stakeholders

If you are a stakeholder, partner, or part of our business community, we would like to keep in touch with you and continue to send you electronic information about such things as campus events, activities, job fairs, and open houses.


How to unsubscribe

You can either click unsubscribe in the electronic communication sent to you or, if there is no unsubscribe option, you can email the sender directly that you do not want to receive further CEMs.

If you are receiving multiple college CEMs, you will need to unsubscribe to each one separately (or email each sender separately).


Messages Received in Error

Do you feel that you received an email or other electronic communication from Bow Valley College in error? If so, please reply directly to the sender to notify them of the error.