Microsoft Teams is a program that your instructor might use to teach a live, online class. With Microsoft Teams, you are able to see and hear your instructor, as well as any PowerPoints or resources that they are using. You are also able to ask questions and communicate with your classmates - just like a regular, face-to-face class.

*Please note that your classes on Microsoft Teams will not appear until the first day of class.

If you have never used Microsoft Teams before, the following video and resources will explain how to use it and what the most commonly used features are.


D2L Brightspace & Microsoft Teams workshops are held at the beginning of each semester. The workshops help to explain what the software is, why it is used, and cover the most commonly used features and expectations for online etiquette.

The following link provides upcoming workshop dates and times:

Academic Success Centre workshops 

Microsoft Teams Orientation Video

What if I need more help?

For questions about your course or content, please contact your instructor.

For technical problems, like forgotten passwords, please contact the Bow Valley College Service Desk by phone at 403-410-1611 or visit the IT Service Desk on Floor 3 of the North Campus of BVC.

If you would like more help and direction with MS Teams, you can make an appointment with the Learner Technology Advisor or access drop-in technology support with student volunteers in the Peer Technology Assistant program. For more information on these services, see the main Technology Services page.

Additional Resources

How to Share a File in MS Teams
How to Share Your Screen in MS Teams
Microsoft Teams Guide
Microsoft Teams on Mobile Devices
Microsoft Teams Etiquette

Contact us

Academic Success Centre

Room N266, North Campus, Second Floor 
345 - 6 Avenue SE
Monday to Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 12:00 p.m.
Saturday: 10:00 a.m. to 2:00 p.m. (closed holiday weekends)  

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