Accessibility Services

Accessibility Services provides services and supports for students with disabilities.

We're returning to campus! We will be available for in-person appointments on campus after August 25. You can also access us through email, phone, and MS Teams.

Make an appointment with an Accessibility Advisor or the AT Advisor through the LSS Booking Portal:

Book an Appointment

Log in and send in your IAP through the Accessibility Portal:

Send your IAP

Accessibility Services for Students with Disabilities

Yes! Accessibility Services will reopen for in-person appointments starting on August 25. You can also make a phone or an online (MS Teams) appointment if you'd prefer.

If you are planning on coming to campus, please read the Returning Students FAQ and the Mask Regulations FAQ for more information.

Students unable to wear a mask for reasons related to medical/disability or other protected grounds must request an accommodation through Accessibility Services by emailing Detailed documentation provided by a licensed medical professional will be required. For the health and safety of our community, students will be asked to attend an online class, where available, if they are unable to mask. Students must wait for approval from Accessibility Services before attending campus without a mask.

Students with documented disabilities are able to access classroom and exam accommodations for all courses, including online classes.

If you are a new student to Bow Valley College and have a disability (e.g mental health diagnosis, learning disability, physical disability, etc.) or think you might have a disability please book an appointment with an Accessibility Advisor If you have current documentation related to your disability (psychoeducational reports, medical documentation, IPP/IAP plans from other schools), please have it ready to share with your Advisor. If you don't have any documentation or are not sure what is needed, please make an appointment and we can help you access appropriate documentation. You may also find the following links helpful:


Accessibility Portal

Current students can use the Accessibility Portal to:
  • request and send your IAP to instructors,
  • book tests and exams.

If your current accommodations work for your classes, request your IAP through the Accessibility Portal as usual.

Accessibility Advisors and the AT Advisor are available for in-person, phone, or online appointments. Online appointments will be held through MS Teams.

  • Check our availability and make an appointment through the LSS Booking site
  • If you need help booking an appointment, you can also email: or phone: 403-410-1440

We recommend that you speak to your instructor for more details about any exams, including whether they will be held on campus or online (D2L).

  • If your exam is on campus - book a seat for your exam through the Accessibility Portal.
  • If you use a Reader, Scribe, or Read and Write software - book a seat for ALL exams (on campus/online) through the Accessibility Portal.

Accessibility Portal

We are requesting at least 7 days notice to set up testroom accommodations. Please check your course outlines and book any exams as soon as possible.

Assistive Technology is equipment and software that is used by students with disabilities to help them access their learning materials.

The AT Advisor can help you with technology questions related to your disability, including software questions about Read and Write. Read and Write is the most common AT software used at Bow Valley College - it will let you read any computer text out loud. Read and Write is helpful for reading materials like Word documents, articles, websites, and D2L resources. All Bow Valley College students are able to access a free version of Read and Write and install it on a personal computer.

If you are using a phone/tablet – you can use your mobile device’s built-in reading features to read your texts and information out loud.

If you have questions about Read and Write, or are interested in using other AT products, please make an appointment with the AT Advisor.



More information about Accessibility Services

If you need extra help the Academic Success Centre offers free writing support, peer tutors, learning coaches, and workshops for all learners at the College. 

Visit the Academic Success Centre for more information.


Accessibility Services is responsible for the determination and provision of academic accommodations at the College through the Learner Accommodation Policy and the Accommodations for Learners with Disabilities Procedure.

Under Alberta Human Rights legislation, Bow Valley College has a duty to accommodate learners with disabilities. We are here to help you assist BVC learners with accommodations in your classes.

For more resources and information on the accommodation process at Bow Valley College please see our Accessibility page on College Connect.


We encourage instructors to incorporate Universal Design for Learning (UDL) principles in the design of curriculum and classes as this decreases the need for individual accommodations and increases access and engagement for all learners. UDL is a framework to improve and optimize teaching that eliminates barriers through initial design and instruction rather than overcoming barriers later, through individual accommodations. 

Learn more about UDL


Universal Design for Learning in Higher Education

Please contact us as soon as you're accepted and/or at least four months before classes start.
Call 403-410-1440 or email

  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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