Current Student FAQs

Last updated: March 22, 2021

As students at Bow Valley College, your safety throughout this COVID-19 pandemic is important to us. We will be offering ongoing Frequently Asked Questions (FAQs) for students.  

 

Where to get information

As a student, we will send regular updates to your mybvc email.  We will also post the information on social media (TwitterFacebookInstagram), on the College websiteBVC IE Connector email and through the CampusAlert app

Student Support

Please visit https://bowvalleycollege.ca/student-resources/learner-success-services and click on the orange "Contact Learner Success Services" button for information about how to access services including Counselling,  Learner Success Advisors (RISE Program), Financial Aid or Awards support, Career Services, Accessibility Services, Iniikokaan Centre, Academic Success Centre, the Library and Learning Commons and other support. 

Learner Success Services are being delivered remotely so students can still access the support they need.  

We understand that this may be stressful. Learner Success Services Counsellors are available to help you. Video and telephone appointments can be booked by emailing counselling@bowvalleycollege.ca.

All students have access to AC101- Academic Success 101, a free D2L Brightspace course. This course provides modules on Online Learning Strategies, MS Teams/D2L resources, Respondus Lockdown Browser and other useful tips for remote learning.

The RISE program is designed to help students overcome barriers to success.  You can connect with the program by emailing learnersuccess@bowvalleycollege.ca to connect with a Learner Success Advisor for one-on-one support via phone or video.

Recipients will be notified through MyBVC email if they have been awarded a scholarship or bursary.  You can also check the status of your award application on the Awards Portal www.bvcawards.ca .

All award cheques will be mailed to learners, and EFT (Electronic Funds Transfer) payments will be directly deposited into your bank account.  Please ensure your address is up to date on your BVC profile.

Yes.  Enrolled learners in good standing can apply for a $300 COVID Response Bursary to help with basic needs.  To access this fund, apply for the Financial Need Emergency Bursary (domestic learners) or the International Student Emergency Fund (international learners) on the awards portal at www.bvcawards.ca.

Indigenous learners can apply for a $300 COVID Financial Need Bursary for Indigenous Learners which can be found on the awards portal at www.bvcawards.ca.

If you have any questions, email awards@bowvalleycollege.ca.

Applications are being managed through the Canada Revenue Agency (CRA)  For full information, please see the "How to Apply" section here: https://www.canada.ca/en/revenue-agency/services/benefits/emergency-student-benefit/cesb-who-apply.html

Yes. If you are otherwise eligible, you can receive both student loans and CESB at the same time.

No. You do not need to declare the CESB as income on your AB Student Aid application, or submit a Request for Reconsideration to notify the government that you are receiving this funding.

The base benefit is $1250/month for up to 4 months (16 weeks). If you have dependents or a disability, you are eligible for $2000/month for 4 months.

Yes. The CESB is categorized as a taxable benefit, which means you will need to include it as income when you file your 2020 income tax return.

Tuition and Financial Support

For courses that are continuing through online delivery, it is unlikely that tuition will be refunded.  Learners who feel that they have a special, extenuating circumstance, such as illness, that is preventing them from continuing in courses should email their request for a refund to studentaccounts@bowalleycollege.ca along with a full explanation of the reason they are requesting the refund.

If you are taking courses in the Spring/Summer Term, the deadline for paying for those courses is May 4. Please note that because the College Campus is closed, you will not be able to pay with cash or in person with a debit or credit card.  For information about the ways in which you can pay your fees, please go to: https://bowvalleycollege.ca/student-resources/financial-services/paying-your-fees

Please be advised that the CESB opens for applications Friday, May 15, 2020  Here is the link to the "How to Apply" page.

https://www.canada.ca/en/revenue-agency/services/benefits/emergency-student-benefit/cesb-how-apply.html

Yes. If you are otherwise eligible, you can receive both student loans and CESB at the same time.

No. You do not need to declare the CESB as income on your AB Student Aid application, or submit a Request for Reconsideration to notify the government that you are receiving this funding.

  • The base benefit is $1250/month for up to 4 months (16 weeks)
  • If you have dependents or a disability, you are eligible for $2000/month for 4 months.

Yes. The CESB is categorized as a taxable benefit, which means you will need to include it as income when you file your 2020 income tax return.

Course & Program Academic Information

If you would like some advice or assistance regarding choosing your courses or guidance regarding courses you need to complete your program, please contact Academic Advising service by email (advising@bowvalleycollege.ca) or by leaving a phone message at (403-410-3456).  The advisors will be very happy to assist you.

As we continue in an online delivery environment, you will notice different course codes being used to describe the “Delivery Mode” of the courses you are registering for. Since we will not be delivering courses face-to-face in classrooms on campus, several different types of remote courses are being offered (see the list above).you will see these options for courses.  Please see information on this link about course delivery modes and associated  technology requirements:

https://bowvalleycollege.ca/student-resources/academic-services/online-course-registration/computer-requirements

We are continuing to use Bow Valley College’s current grading system. Instructors have developed plans to complete the semester given the COVID-19 crisis and ensure learning outcomes are met. We acknowledge it may be stressful and challenging to adjust to remote learning while dealing with impacts of the pandemic to your lives. Some of you may be caring for family, dealing with finances, and/or being called into work as essential services personnel. Please contact your instructor directly about final exams and grades for your courses if you have questions or concerns.

If you can't continue in a course, the way to avoid an "F" grade is to withdraw from the course.  We strongly recommend contacting Academic Advising at advising@bowvalleycollege.ca before making a decision. Options may include reducing your course load, seeking financial aid, or taking a temporary break.  Course withdrawals can be completed through MyBVC.ca. To withdraw from your full program, including ELL, submit a program withdrawal form to clientservices@bowvalleycollege.ca.

Classes delivered through MS Teams may be recorded by the instructor. Contact your instructor directly to see where they will make recorded classes available to students.

Accessibility Advisors are still available for online  appointments and can help you with your academic accommodation questions.

Go to https://accessibility.bowvalleycollege.ca to make an appointment or emailaccessibility@bowvalleycollege.ca

According to Alberta Education, all diploma exams have been cancelled until the end of June. Any learners enrolled in Grade 12 diploma courses will receive an update from the School of Foundational Learning on how their final grade will be determined.

The Test Centre is closed until further notice.  

Practicums, Placements and Clinicals for the School of Health and Wellness (Practical Nurse, Health Care Aide and Nutrition Manager programs)

Further information regarding the delivery of the various components of your program and courses will be communicated by your instructors. 

If you are starting clinical soon and unable to obtain one, please email ianodua@bowvalleycollege.ca for further direction.

You can send a scanned copy by email to ianodua@bowvalleycollege.ca. Retain your original document as it may be required for verification.

Online police checks will be received by the department directly so long as it is properly shared with the department. The system will notify you when it is successfully shared.

PIC’s are valid for the duration of your program, except if you have been out of the program for two consecutive terms.

Regional

Regional campus buildings are not accessible to students, but staff are working remotely and can be reached by email or phone at the following: 

SABVC

The SABVC has advised the College that they are closed until further notice.  For questions related to SABVC operations, please contact either: 

General SABVC inquiries: 
info@sabvc.ca
Or
executivedirector@sabvc.ca

Health and Dental: 
Bowvalleyplan@mystudentplan.ca

SABVC Executive Election inquiries: 
Elections@sabvc.ca
Or 
Executivedirector@sabvc.ca

SABVC has indicated SABVC members are still eligible to apply for the Open Cupboards Emergency Food Hamper program. To apply, just fill out the emergency food hamper request form on https://sabvc.ca/services/open-cupboards-emergency-food-hamper-program/ and email it to opencupboards@sabvc.ca. Be sure to also attach your current class schedule as well as your student ID number in the email. In lieu of non-perishable food items, SABVC will provide virtual $25 grocery Walmart gift cards. Applicants will be responsible for purchasing their own groceries with the gift card. Please note that students are eligible to access the program only once per semester.

Online gift cards will be available Tuesdays and Thursdays.

https://sabvc.ca/services/open-cupboards-emergency-food-hamper-program/

Fall Semester

The Government of Alberta has directed post-secondary institutions to return to on-campus teaching in the fall. Our College is carefully reviewing feasibility and delivery for all programs and will update students and this website once a decision is made, on or before April 30.

Spring/Summer Semester

The College will continue in delivering courses for the Spring/Summer Term. Most Courses will be offered through remote delivery, with some being "blended" and delivered on-campus. For more information about this, please visit this page.

Any accepted applicants for Spring/Summer who are not able to start their program need to inform us by emailing admissions@bowvalleycollege.ca.  We can arrange for a later start date for these applicants.

Post-Secondary Programs and Courses

Accepted new students starting in Spring/Summer will be able to start their programs and take courses.

Current students will be able to continue to take their courses.

Clinical and lab courses in the Schools of Health and Wellness will proceed in a modified two-part format:

Part A - supplemental competency-based activities through MS Teams

Part B – on-campus lab and clinical activities

 

Courses offered through the School of Continuing Learning will run.

School of Foundational Learning and School of Global Access

School of Foundational Learning and School of Global Access courses will continue to be delivered online.  Please contact your program area for further information.

If you are taking courses in the Spring/Summer Term, the deadline for paying for those courses  May 4.  Please note that because the College Campus is closed, you will not be able to pay with cash or in person with a debit or credit card.  For information about the ways in which you can pay your fees, please go to: https://bowvalleycollege.ca/student-resources/financial-services/paying-your-fees

If you would like some advice or assistance regarding your courses in the Spring/Summer term or courses you need to complete your program, please contact Academic Advising service by email (advising@bowvalleycollege.ca) or by leaving a phone message at (403-410-3456).  The advisors will be very happy to assist you.

As we continue into the Spring/Summer term in a remote delivery environment, you will notice different course codes being used to describe the “Delivery Mode” of the courses you are registering for. Since we will not be delivering courses face-to-face in classrooms on campus, you will see these options for courses. Students and instructors will be using the MS Teams classrooms for scheduled classes delivered remote.

Combined Online (COOL)

A course delivery mode that combines elements of non-scheduled and scheduled activity. Learners will be able to participate partly at times of their own choosing and are also required to participate in some scheduled online learning activities. Scheduled exams may be required.

Real-time Online (RTOL)

A course delivery mode where learning activity takes place through scheduled interaction through the use of online communications technologies at locations of the learners own choosing. Learners ARE required to participate in online learning activities at scheduled times, and scheduled exams may be required.

Any-time Online (ATOL)

A course delivery mode where learning activity takes place at times and locations of the learners own choosing through the use of online communications technologies. Learners are NOT required to participate in any scheduled learning activities, but scheduled exams may be required.

COVID-19 information

Government of Alberta's COVID-19 info for AlbertansAlberta Health ServicesGovernment of Canada's websiteWorld Health Organization.

Government of Canada Coronavirus disease (COVID-19): Outbreak update www.canada.ca/covid-19/coronavirus

Information Line: +1 833-784-4397

  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

Your cart is currently empty.

Browse Available Courses

We use cookies to ensure that we give you the best experience on our website. Learn more in our privacy policy