Course Description
A diverse workplace requires removing barriers and stereotypes with constructive communication. Topics covered include:
- Active listening and asking effective questions
- Understanding harassment
- De-escalating emotional situations
Additional Information
Course Material / Textbook(s) Required:
All course materials / modules are integrated into Desire2Learn (D2L).
Online learners will have access to course materials through D2L on the course start date.
Course Hours: 21
Registration closes 24 – 48 hours before the course starts, or sooner if the course is full. Register early to secure your seat.
Approved Continuing Professional Development (CPD) by Chartered Professional in Human Resources (CPHR) Alberta.
Continuing Learning
Questions
403-476-2223
study@bowvalleycollege.ca
Frequently Asked Questions
Financing Options
Bookstore
Course Offerings
Any-time Online
A course delivery mode where learning activity takes place at times and locations of the learners own choosing through the use of online communications technologies. Learners are NOT required to participate in any scheduled learning activities, but scheduled exams may be required.
