This certificate program prepares graduates to manage information and administrative workflows in a fast-paced health care setting. Learners acquire knowledge and skills in health care fundamentals, health organizations, medical terminology,  digital literacy, office administration, unit coordination, medical orders, health billing, health information systems, clinical skills, and communication strategies.

Time commitment

This is a one-year (two term) certificate program. A standard course load is five courses per term. Students can maintain full time status with at least three courses. Taking less than five courses per term will take longer to complete the program.

Learning options

Courses are available both in class and online. Please note that not all courses may be available online each semester. Consult with Academic Advising Team to assist with your program planning.
For courses with scheduled final exams, they are required to be completed in person or at an approved invigilation site.

Program Accreditation

The Medical Office Assistant and Unit Clerk program is accredited with the Canadian College of Health Information Management. This program meets the quality and educational program standards set out for the Health Information-Certified Associate (HICA) certification. Graduates of the Medical Office Assistant and Unit Clerk Certificate are eligible to write the Health Information-Certified Associate (HICA) National Certification Exam (NCE) and can begin their career as a certified health information professional.

Bow Valley College is a proud partner of the Canadian College of Health Information Management (College). The College is a national, not-for-profit corporation that sets the accreditation standards for educational institutions and certification standards for health information professionals in Canada.

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