What we do

The Online Delivery Officers offer assistance with D2L technical support and organizing offsite final exams.

D2L Troubleshooting
  • Assignment Submission
  • Discussion Post
  • Unit Quiz/ Exams

Final Exams

On-site Final Exam

Off-site Final Exam

 
  • Final Exam Confirmation Quiz
  • Approved Invigilator Sites
  • Invigilator Request Form
  • Reschedule Request Form
  • Exam Conflict 

Online Delivery Officer

Contact Information

 

Chiulearners@bowvalleycollege.ca

Office hours: Monday to Friday, 8:00 AM to 4:00 PM. 

Closed on Saturdays, Sundays and Statutory Holidays. 

We will respond to your email within 24-48 business hours or the next business day. 
 
Have a question? Check out the Frequently Asked Questions (FAQs) below.
If you can't find the answer you were looking for, Email us and include your name, student number, program and question. 

FAQs:

 Students can access their courses on the first day of the semester.

The final exam schedule is available on your D2L Program Page in the Final Exam folder. You can write final exam in person at Bow Valley College or at an approved invigilation site. The Approved Invigilation sites information is also available on your D2L Program Page.
Scheduled final exams are required to be written in person or at an approved invigilation site.
The final exam schedule can be found on the D2L Program Page in the Final Exam folder.

Students who have more than one exam booked on the exact same date and time must email chiulearners@bowvalleycollege.ca

Include your student number and final exam information in the email. 

All students are expected to write final examinations at the scheduled dates/times. Missed exams receive an automatic zero in all circumstances EXCEPT personal illness or injury, bereavement, or unanticipated demands related to caring for a dependent. Supporting documentation will be required for department approval of an exam deferral.
Learners can request an exam to be rescheduled only if there is documented evidence to support the
claim that they are unable to attend the scheduled exam through reasons outside of the learner’s control. Supporting documentation will be required for department approval of an exam deferral.

If you are taking online courses, then you can write the final exam at an approved invigilation site outside of Calgary.

An acceptable exam supervisor will be an independent, objective third-party individual who is willing to
administer and supervise these tests. Acceptable invigilation sites include educational institutions such as colleges and universities, or community libraries that offer proctoring services. Supervisors may not be related to or be a personal friend of the learner. Any costs are the learner’s responsibility. Learners are also responsible for ensuring that the test facility has a computer to complete the exam as well as all required software.

Any costs are the learner’s responsibility. Learners are also responsible for ensuring that the
test facility has a computer to complete the exam as well as all required software and other necessary materials.
If you have an on-campus exam, you can book your exam dates through the Accessibility Portal. Please check your course outlines and book any exams as soon as possible. If you have any questions or concerns, please email LSSexams@bowvalleycollege.ca

Check the link below for password reset.

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