Course Description

This course provides the essential tools, skills, and knowledge needed to perform administrative responsibilities to support executives and other high-level professionals. Topics covered in this course include:
- Format documents
- Speak on the phone professionally
- Work as a receptionist
- Manage your time
- Manage an office
- Write and communicate in a business environment
- Write emails effectively and politely

This course should be the last course in the Administrative Assistant Certificate as it requires a working knowledge of the previous courses. The course materials are available online on the learning platform Brightspace on the course start date. Your instructors are recognized professionals in the field. 

More Information

  • Learning options: Courses available online starting monthly with up to two months to complete the course. In-class options also available.
  • A la carte: Individual courses are available, or earn the certificate by completing all courses within five years.
  • Recommended: English proficiency, basic computer skills and keyboarding, and working knowledge of Microsoft Suite Office 2016 Word - Excel - PowerPoint.
  • Materials: A business calculator is recommended for accounting courses and a USB memory stick for all computerized courses.  
  • Time commitment: For each course hour, ensure time for study and assignment submission.
  • Minimum enrolment: If the minimum enrolment target is not met, a course may be cancelled. 
Registration usually closes 24 – 48 hours before the course starts, or sooner if the course is full. Register early to secure your seat.

Course Offerings


Any-time Online

A course delivery mode where learning activity takes place at times and locations of the learners own choosing through the use of online communications technologies. Learners are NOT required to participate in any scheduled learning activities, but scheduled exams may be required.

Start/End Date

Jun 10, 2020 - Aug 10, 2020

Hours

21

Price

$490.00 CAD

Start/End Date

Jul 8, 2020 - Sep 8, 2020

Hours

21

Price

$490.00 CAD

Start/End Date

Aug 12, 2020 - Oct 12, 2020

Hours

21

Price

$490.00 CAD

Start/End Date

Sep 2, 2020 - Nov 2, 2020

Hours

21

Price

$490.00 CAD

Start/End Date

Oct 7, 2020 - Dec 7, 2020

Hours

21

Price

$490.00 CAD

Start/End Date

Nov 4, 2020 - Jan 4, 2021

Hours

21

Price

$490.00 CAD

Start/End Date

Dec 2, 2020 - Feb 2, 2021

Hours

21

Price

$490.00 CAD

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