Location
Start Dates
- January 09, 2025
- May 05, 2025
- September 02, 2025
Duration
2Terms
Course Delivery
- Face to Face - Synchronous
- Blended - Synchronous
- Online - Asynchronous
- Online - Synchronous
- Off-site
Tuition & Fees
Domestic: CAD
$6,857
International: CAD
$16,981
Estimated Book Costs:
CAD
$1,500
Program Description
Get ready to lead. Build upon your expertise from your health or human services diploma or degree. This post-diploma certificate combines business courses with specialized health and human services leadership electives. An integrated approach to prepare you to advance your career to new levels.
Delivery options
This post-diploma certificate is flexible to meet your learning needs and lifestyle. Course delivery times and options are varied to give you choice: classes are offered daytime and evenings and are delivered in a variety of modalities including condensed, on campus, anytime online, real-time online, and blended (a mix of real-time online, anytime online, and on-campus).
You can complete the program in two terms or up to three years. You can start the program any term (Fall, Winter, or Spring).
You choose what works best for you.
Potential careers in health and human services management
Program graduates could work in health or human services agencies, non-profit organizations, private businesses, and government units in the following roles:
Case manager | Fundraising manager | Program director |
Child and youth case manager | Health services administrator | Program manager |
Community event coordinator | Outreach program supervisor | Researcher |
Community outreach coordinator | Program coordinator | Volunteer coordinator |
Disability case manager | Program designer | Youth program coordinator |
Education/workshop developer | Program developer |
All learners starting the Health and Human Services Management (HHSM) program in Fall 2024 or later will complete one (1) Work Integrated Learning (WIL) course as part of their program completion requirements.
The WIL courses are designed to build on your previous expertise and learning in the HHSM program. You will have the choice to work, under faculty supervision, on an applied research project or on a service-learning project with an organization to assist them with innovative solutions and fresh perspectives on community-centred challenges.
- The applied research projects will be offered in the Fall and Winter terms starting in January 2025.
- The service-learning projects will be offered in the Spring term in two sections: 1) Condensed May-June or 2) May-August.
To register in a WIL course, learners must first have completed a minimum of nine (9) credits in the HHSM program to apply the skills being learned.
Some general examples of projects are:
HMSV3996: Community and Health Leadership Applied Research
- Data collation and analysis
- Survey creation
- Literature review
- Needs analysis
- Assess workplace processes and practices and develop recommendations
HMSV3997: Community and Health Leadership Service-Learning
- Develop and facilitate training projects
- Create or participate in fundraising initiatives
- Develop community engagement strategies
- Develop consumer or client information
Each term, there will be different projects to complete in teams or as individuals. We are excited to provide you with meaningful experiences that will help you develop and enhance your applied skills as well as build your network and your career potential.
Domestic Applicants
Welcome Centre
South Campus – Main Floor
info@bowvalleycollege.ca
403-410-1402
International Learner Applicants
International Education
South Campus – Main Floor
international@bowvalleycollege.ca
403-410-3476
Admission Requirements
Academic requirements
- Diploma or degree in health or human services
- Equivalencies will be considered on a case-by-case basis for applicants only
English language proficiency requirements
Applicants whose first language is not English should see the English language proficiency requirements page for details.
Transferability
Transfer opportunities are available to a variety of institutions. Transfer credits are reviewed and accepted on an individual basis by the institution to which you apply. See our most current transfer agreements here.
Domestic Applicants
Welcome Centre
South Campus – Main Floor
info@bowvalleycollege.ca
403-410-1402
International Learner Applicants
International Education
South Campus – Main Floor
international@bowvalleycollege.ca
403-410-3476
Employment Rate
84%
Training Related Employment Rate
63%
Based on Bow Valley College's Graduate Outcome Survey 2024.
Term 1
Required CoursesCredit
The central theme of the course focuses on the relationship between thinking, human behaviour, and organizational effectiveness. Opportunity is provided for learners to experience incidental learning as they evaluate their own behaviour. Learners explore how concepts and ideas pertaining to human behaviour can transform self, relationships, and the workplace.
Learners apply their knowledge of human resource functions through multiple stakeholder lenses while aligning functions to an organization's vision and strategy. Utilizing business scenarios, learners transition through the employment cycle adhering to legal requirements, ensuring health and safety in the workplace, and building positive work culture initiatives.
Career ElectivesCredit - choose three (3) courses (not all courses available each term):
This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.
This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.
Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.
Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.
Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.
This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.
This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.
Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.
In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.
Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.
This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.
This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.
Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.
Term 2
Required CoursesCredit
This course focuses on financial management fundamentals that support organizational growth. Learners apply financial and managerial accounting concepts in planning, organizing, evaluating, and decision-making in the context of real-world situations. Learners explore how financial principles, financial statement analysis, cost analysis, variance analysis, and budgeting impact organizations.
With today's dynamic business climate and diverse workforce, the demands of managers to engage employees, be innovative, and be adaptive have become paramount to organizational effectiveness. As a result, managers are required to demonstrate a diverse range of skills which include, but are not limited to: planning and strategic management; effective decision-making and critical thinking; organizing human capital to facilitate efficient and effective work-practices; fostering positive influence to engage a diverse workforce with a focus on employee wellbeing, satisfaction, and performance; and implementing controls to establish and measure performance. This course provides the opportunity for students to explore key management concepts and the multi-faceted role of a manager within an organization.
Career ElectivesCredit - choose two (2) courses (not all courses available each term):
This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.
This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.
Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.
Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.
Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.
This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.
This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.
Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.
In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.
Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.
This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.
This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.
Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.
Career Electives 2Credit - choose one (1) course:
This course gives learners the opportunity to demonstrate applied research, critical reflection, communication, and presentation skills in multifaceted projects that merge academic and intellectual experiences while investigating trends and issues in community and health leadership. Under supervision of a faculty member with industry experience, students present a viable, evidence-based, and practical response to a systemic need that has been identified.
In the Service-Learning Placement, learners can participate in meaningful community service with classroom instruction and critical reflection to enrich the learning experience and strengthen communities. This course allows students to work in partnership with a community-based organization to apply their disciplinary knowledge to a challenge identified by the community.
Program FAQs
You can take the program either full-time or part-time. Full-time and part-time learners can choose both in-class or online options for their course selections (we will not offer all courses each semester). The full-time delivery is suited to graduates who wish to earn the certificate in two semesters (approximately 30 weeks) of study. Part-time delivery is best suited to those who would like to take up to three years to complete the program.
You can take the program through a variety of in-class and/or online options. If you are working full-time, you can choose both in-class and on-line courses that work with your schedule.
There are four mandatory business courses that all learners must complete. Learners also choose five health and human service electives and (new as of Fall 2024) one work-integrated learning elective.
The Academic Advising Centre can help learners with course selection after they have been admitted to the program.