Location
Start Dates

  • August 30 2018
  • January 07 2019
Duration

2Terms

Course Delivery

  • Any-time Online
  • In Class
  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

A full course load is 5 courses per term. Students may elect to take fewer courses each term; however, it will take longer to complete the program.

Start Dates

  • August 30 2018
Duration

2Terms

Course Delivery

  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

Start Dates

  • August 30 2018
Duration

2Terms

Course Delivery

  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

Start Dates

  • August 30 2018
Duration

2Terms

Course Delivery

  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

Start Dates

  • August 30 2018
Duration

2Terms

Course Delivery

  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

Start Dates

  • August 30 2018
Duration

2Terms

Course Delivery

  • Blended
Tuition & Fees

Domestic: CAD $4,108
International: CAD $11,741

Program Description

Be a vital part of a medical practice and ensure patients get the care they need. This program focuses on practical skills and knowledge in health care fundamentals, medical terminology, and current computer and software skills. You'll gain the skills needed to manage the flow of electronic and paper-based information in a medical office setting. Our graduates have excellent job prospects and our employment rates are consistently high.

Time commitment

This is a one year (two terms/30 weeks total) certificate program. A full course load is five courses per term. Students may elect to take fewer courses each term; however, it will take longer to complete the program.

Online option

The Medical Office Assistant Certificate program is also available online. This gives you the flexibility to study at home. Your online instructor is available to provide support and feedback through email.

Course Schedule

Plan the sequence of your courses!

Course Listings Request More Information
Prospective Student Centre

Room S1111, South Campus
345 - 6 Avenue SE
403-410-1402
Toll-free: 1-866-428-2669
info@bowvalleycollege.ca

For regional applications, please contact:

Airdrie Campus
(403) 355-1910
bvcairdrie@bowvalleycollege.ca

Canmore Campus
(403) 812-1011
bvcbowcorridor@bowvalleycollege.ca

Cochrane Campus
(403) 851-0463
bvccochrane@bowvalleycollege.ca

High River Campus
(403) 441-2399
bvcfoothills@bowvalleycollege.ca

Strathmore Campus
(403) 983-1221
bvcstrathmore@bowvalleycollege.ca


Admission Requirements

Academic Requirements
  • Credit in English 30-1 or minimum 65% in English 30-2 or equivalent 
  • Credit in a Grade 10 math (excluding Math 10-4 and Math 16 levels)

Or

Successful completion of the General Educational Development (GED) test that consists of five tests with a minimum score in the following sections:

  • Interpreting Literature and Art: 520 minimum standard score
  • Writing Skills: 520 minimum standard score
  • Math Test: 450 minimum score

Or

  • Satisfactory results on the Bow Valley College Admissions Test  
English Language Proficiency Requirements

For applicants whose first language is not English, please review English language proficiency requirements.

Related Links


Course Listings Request More Information
Prospective Student Centre

Room S1111, South Campus
345 - 6 Avenue SE
403-410-1402
Toll-free: 1-866-428-2669
info@bowvalleycollege.ca

"Going back to school was a lot easier than I thought. It is a diverse campus with a wonderful reputation. The tuition and fees are reasonable and I could start the program right away. Bow Valley College was my only choice."

Tamara Deilissen

Medical Office Assistant, Graduate 2017

Course Listing


Curriculum subject to change.

Students may complete the courses in any order subject to prerequisites.

Medical Office Assistant

Required CoursesCredit

Health care settings are fast-paced environments that require employees to manage a variety of tasks. Many of these tasks require proficiency in the Microsoft Office Suite and keyboarding skills. This course is aimed at providing the knowledge and skills essential for computer applications and their operating system (Microsoft Office Suite 2016, Windows 10) for the health care settings. Keyboarding speed and accuracy are also emphasized.
Note: Learners with prior credit in MGMT1302 cannot take ADMN1104.

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses. Real-time Online Attend class online at scheduled times, at a location of your choosing.

Learners examine interdisciplinary roles and responsibilities needed to be successful in an administrative support role within healthcare. Through an exploration of wellness, time management, communication, and diversity, learners apply strategies to enhance personal attributes and interpersonal relationships in the workplace.

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email.

Learners explore interdisciplinary topics and skills required for success and employment in a health agency, including an understanding of healthcare organizations and structure, team member roles and dynamics, safety and infection control, organizational policies and procedures and the importance of laws, regulations and ethics in the healthcare setting. An overview of the Canadian and Alberta healthcare systems, current trends and issues that affect health delivery and individual choices are also examined.

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses. Real-time Online Attend class online at scheduled times, at a location of your choosing.

This course offers instruction in the language of medical terminology and teaches you how to read and interpret commonly used medical terms, symbols and abbreviations. Topics include rules, prefixes, suffixes, root, combining forms, and basic introduction to body systems.

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses. Hyflex Choose how you wish to participate, via in-class, real time-online, and any-time online methods. Real-time Online Attend class online at scheduled times, at a location of your choosing.

Confident business communication requires learners to explore the changing landscape of digital media, while developing writing skills and techniques to compose competent, professional communications. In this course, learners explore research tools to aid in effective oral presentations and strengthen interpersonal skills to be an effective communicator in the Canadian workplace.

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

This course continues the instruction in the language of medical terminology and builds on the previously learned subject matter in HUCL 1401. Medical Terminology II integrates word components into exploring body systems, pathological conditions, lab and diagnostic procedures, and medication/drug classifications.
Prerequisite: HUCL 1401

Course Delivery:
Real-time Online Attend class online at scheduled times, at a location of your choosing. Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

Learn and apply medical administrative skills, including appropriate telephone communications, health record filing and documentation, appointment scheduling, and inventory management.
Prerequisites: HUCL1201

Course Delivery:
Real-time Online Attend class online at scheduled times, at a location of your choosing. Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

Learners explore fundamental principles and concepts of financial transactions applicable to the medical office setting. Focus is on business mathematics, banking transactions, payroll procedures, and financial service agreements to facilitate business decision making in the healthcare environment. The application of Alberta Health Care (AHC) coding and fee schedules and processing Workers' Compensation Board (WCB) claim procedures will be emphasized.
Prerequisite: HUCL1201

Course Delivery:
Real-time Online Attend class online at scheduled times, at a location of your choosing. Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

This course provides instruction for a clinical assisting role in a medical office. Learn how vital signs are measured, how to prepare clients and equipment for assessments and procedures, and to complete both patient screening and simple diagnostic tests.
Prerequisites: HUCL1201 and HUCL1401

Course Delivery:
Real-time Online Attend class online at scheduled times, at a location of your choosing. Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

This course includes the application of basic medical office skills, medical records, financial transactions, and medical billing in the computerized medical office. Practice is provided by use of practice management software and Patient Care Information Systems.
Prerequisites: HUCL1201 and HUCL1401

Course Delivery:
Real-time Online Attend class online at scheduled times, at a location of your choosing. Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email. In Class Classes meet for lectures, labs, or seminars at scheduled times at one of Bow Valley College's campuses.

Work Experience Courses

Optional Coursesnon-credit

This course prepares learners for employment opportunities by developing marketing tools and skills for interviews.
Prerequisite: Completion of 15 program credits

Course Delivery:
Any-time Online Use the provided course materials and progress at your own pace at home. Support is available via telephone and email.

Through experiential learning, this course bridges classroom study with the Calgary workplace. Representing Bow Valley College, learners will have opportunity to use their new technical skills; observe and integrate into office culture; work on soft skills/communication skills; network with industry colleagues; gain reference(s); add experience to their resume; possibly gain extended employment or referral; and receive evaluation from Employer. Open communication is maintained throughout the work term between Learners, Hosts and Student Engagement Officers.
Prerequisites:
- Completion and passing grades in all required program courses
- Completion of ADMN9998 Employment Preparation (non-credit)
- Completion of TOWES
- Minimum B- in Communication Fundamentals, Business Communications or Legal Office Communications
- Minimum program GPA of 2.60
- Commitment (attendance, punctuality, professionalism), as determined jointly by Program Coordinator, Instructors and Student Engagement Officer

Course Delivery:

Program FAQs

The Medical Office Assistant Certificate is an intensive 30-week program that prepares graduates to perform effective administrative and client service duties in a medical agency. Duties can include front desk reception (such as answering the telephone, scheduling client appointments, preparing charts, filing, medical billing) and select pre-screening clinical skills (such as weighing clients, measuring vital signs, and assisting the physician as required).

 

 

To best support the efforts of physicians and other health care professionals, medical office assistants should be highly organized and attentive to detail. Those who can prioritize and multi-task, are personable, and can maintain their composure under stressful conditions while addressing the needs of health personnel and the public are most successful in this field.

 

Approximately 93% of Bow Valley College certificate graduates are employed in the field of their education. It is forecasted that many new positions will be created each year in addition to job openings created by employment turnover. Employment turnover is expected to increase as members of the baby boom generation retire over the next few years.

Alberta Learning Information Services: Occupational Profile

 

Medical office assistant graduates can expect to find work in medical offices and clinics, hospitals, health and chiropractic centres, insurance agencies, and private businesses.

 

The Alberta Government provides up-to-date information on Alberta’s occupational profiles including wage and salary information. Click on the link to find out more.  Alberta Learning Information Services: Occupational Profile

 

Bow Valley College prepares the medical office assistant learner for employment in a medical or health-related clinic. The program includes training in both administrative and clinical skills appropriate for the medical office or clinic, which includes financial management skills, medical billing, and the use of health care applications.

The hospital unit clerk learner is prepared for employment in a hospital setting. The program includes training in processing medical orders, operating hospital information applications, and administrative skills for a hospital nursing unit. Some health regions specify that a hospital unit clerk certificate is a job requirement. However, hospital unit clerk graduates have transferable skills that enable them to find employment in other health settings as well.

There are several courses that may be identical in the two programs. If a learner completes one of the programs, and wishes to gain a certificate in the other, the learner can apply for transfer credit for these identical courses.

 

Yes. The Chiu School of Business has many learners that return as adults and bring excellent life and work experience skills to their learning and new careers. Job opportunities for program graduates are significant regardless of age. Employers seek candidates who demonstrate maturity and sensibility.

 

Work experience opportunities may be in hospital ambulatory or outpatient facilities, community health clinics, walk-in and private medical clinics, specialist offices, rehabilitation and diagnostic centres, and other professional medical centres located in or near Calgary.  

 

What are the requirements for Work Experience?

Work Experience gives you the chance to use your new skills in the workplace. You'll receive strong mentorship, gain valuable experience, and enjoy networking opportunities.

Work experience is an unpaid, non-credit job placement within Calgary. It's scheduled right after you've completed your required courses and lasts 4-6 weeks, depending on your program. Work Experience is competitive and final acceptance for placement is subject to departmental approval.

  1. You must apply in the first semester of your program. You'll get approval once you meet all prerequisites.
  2. You'll have to write the Test of Workplace Essential Skills (TOWES) during your first term. The TOWES credential is one prerequisite for Work Experience eligibility.
  3. You also have to pay for and successfully complete the Employment Preparation course ADMN9998 beforehand. The course fee is $150, and is not covered by student loans.
  4. Once you have a Work Experience placement (ADMN9999) in Calgary, you'll complete the full-time work over 4 to 6 weeks. Work experience is scheduled immediately after the completion of all the required program courses. You cannot register for ADMN9999 after graduation. Course fee is $200 and is not covered by student loans. 

 

Planning your course schedule according to availability and prerequisites requires some consideration.

Plan the sequence of your courses with this 2018/19 schedule. 

Once you are a registered student in a program at the Chiu School of Business, our student engagement officers can also assist you with planning. 

 

 

If you are taking an online course, you should make sure your computer has the following applications: 

  • Reliable internet access – DSL or cable connections are highly recommended.
  • We recommend Windows 7 or 10 (preferred) or Mac OS software; Microsoft Office 2013 (minimum); Adobe Acrobat Reader; and a media player such as Adobe Flash Player, QuickTime, or Windows Media Player.
  • Some courses might require additional software or applications packages. You will be given this information before starting the course.
  • We recommend Mozilla Firefox, Google Chrome, and Safari as browsers. D2L does not work well with Internet Explorer. 
 

The approximate cost of textbooks and other supplies is estimated at $750 per term. 

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