Starting Monday July 5, 2021, official college letters will be issued to active and former Bow Valley College learners through MyCreds platform.

The college has utilized MyCreds™ to issue official transcripts since February 1st, 2021. The platform also allows the ability to issue other verified documents in a secure digital format. MyCreds™ is the official transcript and document sharing system of the Association of Registrars of the Universities and Colleges of Canada in partnership with Digitary, a leading digital credential platform for certifying, sharing, and verifying academic documents. Digital documents issued through MyCreds™ are certified and official, and can be securely provided to educational institutions, employers, and other organizations. Learners and graduates will also be able to download PDF copies of their documents from MyCreds platform and print out unofficial paper copies of their documents from the PDFs.

All letters will be issued to personal email accounts on the learner record for active learners, and to personal email accounts provided on letter request form for former Bow Valley College learners.

For step-by-step instructions on how to create your MyCreds account if you do not have one already, and on how to access and share your certified documents with any recipient of your choice, please refer to Retrieving MyCreds Documents Tip Sheet (PDF).

Learners will be able to access the letters issued to them by the College through their MyCreds account once the letters have been processed and they receive notification email that a document issued by Bow Valley College is ready to view.

As of July 1, there will be a $15 fee charged for all standard official college letters. Learners will not have to pay to view their documents in MyCreds platform. However, payments will be required for each document share that they make with the recipient(s) of their choice, or when they download their document in PDF file format. Please refer to 2021/22 MANDATORY NON-INSTRUCTIONAL FEES CHART for more detailed fee structure for the documents issued through MyCreds.

As of July 1, the college will no longer be sending official college letters via email or mail.

Depending on whether you are currently a student at the college in a program (you have been active in the program in the past 9 months), about to start in your program, or are a former Bow Valley College learner, you will need to submit either a request for the letter you require through MyBVC portal or fill out and submit an Official Letter Request Form to Records via email.


Active Learners

Active College learners can request the following official letter through a request form available within MyBVC portal:


Confirmation of Enrolment Letter

Confirmation of Enrolment Letter can be issued upon request to any future or current college learner.

A learner is considered a future learner if they have been accepted into a program and have registered in at least one course for their first semester of studies.

A learner is considered a current learner if they are currently enrolled in courses for either ongoing or the future semester, or for leaners in post-secondary programs if they have taken at least one course in the past 9 months.

Note: If you are a learner in an accredited certificate or diploma program, please note that your expected program completion end date on the Confirmation of Enrolment Letter will be calculated as the end of the 3rd semester from your program start date for one-year programs, or as the end of the 6th semester from your program start date for two-year programs. Should you require a letter with a different expected program end date, please contact before you submit the letter request to meet with and an Academic Advisor and set up an academic plan with a new program date to appear on the letter.


Former Learners

Former college learners can request the following official college letters by filling out Official Letter Request Form available on the college website by sending it to


Withdrawal/Former Learner Letter

Withdrawal/Former Learner Letter can be issued upon request to any former post-secondary learners who have not graduated from their post-secondary program, or any other former college student who studied at the college and withdrew from their program or completed coursework without officially graduating and receiving an accredited post-secondary level credential.


Graduation Letter

Graduation Letter can be issued upon request to any Bow Valley College alumnus who graduated from their program of studies prior to July 1, 2021.


Official Graduation Letter

Official Graduation Letter will be issued automatically to each domestic learner who has been officially graduated from a post-secondary program. These should not be requested separately.


Post-Graduate Work Permit Letter

Post-Graduate Work Permit Letter will be issued automatically to each international learner who has been officially graduated from a post-secondary program.

These should not be requested separately. This is the letter international graduates will need to submit to IRCC along with their official transcripts upon graduation to apply for a Post-Graduate Work Permit. For more information about steps required to graduate from a program, and documentation automatically issued by the college upon official graduation, please refer to this web page.


Specialized letters can be issued to active and former Bow Valley College learners upon request. A fee of $20 will be charged for these non-standard letters.

Current and former learners can submit forms that they require to be filled out by the Office of the Registrar by either emailing a clear PDF copy to or dropping it off at the Front Counter of the Office of the Registrar. Hard copies of forms can also be mailed to the college.

Standard Letters: up to 5 business days

Specialized Letters: up to 10 business days

Official Form Requests: up to 10 business days

MyCreds FAQs

Please visit MyCreds FAQs web page for more information about how to use the platform to access your official documents.

  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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