Learner Appeals

An appeal is a request to review a decision you don't agree with. Here's what you need to know about appeals.


What is an appeal?

An appeal is a request by a learner to review a decision that they do not agree with. The College's "Learner Appeals Policy" explains learners' right to appeal. Please see the policy for additional information.

When is an appeal appropriate?

An appeal should be based on evidence that the decision was incorrect, unfair, or did not take into account all relevant information. Requesting another chance and/or apologizing for behaviour or performance are not considered reasons for an appeal. You may wish to discuss the appropriateness of your appeal with a learner affairs officer or a counsellor in Learner Success Services.

Grade Appeal

This is a request to review a final grade or a grade on an assignment or test.

How do you submit a grade appeal request?   

If you feel that a grade you got is not correct, the first step is to speak to the instructor of the course for which you are appealing a grade to see if it can be resolved without an appeal process.    

To begin the appeal process, fill out the Learner Appeals Form. The form is also available at the front counter of the Office of the Registrar on the first floor of South Campus. When filling out the form, you need to mention evidence or reasons why you believe the grade you received is wrong. The information on the form must be word processed to make sure it is correctly understood and legible.    

Final grade appeal requests must be submitted within one month of the release of the final grade. An appeal of a grade on an assignment or test must be made within five business days of when the grade was made available to you. Appeals submitted after the deadline will be denied.    

Grade appeal requests can be submitted:         
  • by email to registrar@bowvalleycollege.ca with the completed form attached; this must come from the learner's MyBVC email account;       
  • in person at the office of the School or Centre that is responsible for your course.
What happens next?

You will be notified about the next steps by a staff member of the area that is handling the appeal. Usually you will be asked to take informal appeal steps to resolve the issue. If you are not satisfied with the outcome of the informal steps, you can inform the staff member who contacted you that you wish to have a formal appeal hearing.

The formal grade appeal hearing will be conducted by the dean of the School or Centre which offers the course for which you are appealing the grade.


General Learner Appeal

This is a request to review an academic or other decision that has been made (that is not a grade appeal).

What are examples of decisions that might be appealed?

  • A decision to withdraw a learner from a program
  • A decision to withdraw a learner from a course or other learning activity
  • A decision to restrict a learner from being on College property or some area of the College
  • A decision to deny a learner from participating in certain activities
What happens next?

If you feel that a wrong decision has been made, the first step is to speak to the person who made the decision (e.g. instructor or coordinator) to see if it can be resolved without an appeal process.

To begin the appeal process, fill out the Learner Appeals Form. The form is also available at the front counter of the Office of the Registrar on the first floor of South Campus. When filling out the form, you need to mention evidence or reasons why you believe the decision you are appealing was wrong. The information on the form must be word processed to make sure it is correctly understood and legible.    

General appeals must be submitted within one month of when you were notified of the decision that you are appealing. Appeals submitted after one month will be denied.

Appeal requests can be submitted:
  • by email to registrar@bowvalleycollege.cawith the completed form attached; this must come from the learner's MyBVC email account;       
  • in person at the front counter of the Office of the Registrar which is on the first floor of South Campus.

Contact us

Client Services

South Campus, First Floor
345 - 6 Avenue SE
403-410-1400
clientservices@bowvalleycollege.ca 

Hours
Monday to Thursday: 8:00 a.m. to 7:00 p.m.
Friday: 9:30 a.m. to 4:00 p.m.

The College is closed on statutory holidays.

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