Getting Started

Getting ready to start your classes at Bow Valley College? Get your technology set up and be tech ready for the first day of class!

As soon as you are accepted to BVC, you will want to set up your MyBVC account. The instructions to set up your account and password will be sent to the personal email address you provided during the registration process

Your myBVC email address and password is your key to unlock all the other technology and services you may need as a student:

  • myBVC email - Check your myBVC email regularly for College updates and information.
  • myBVC Student Portal - Register in classes, check your schedule, and pay your tuition
  • Microsoft365 (Microsoft Word/PowerPoint/Excel) - Download a free copy of Microsoft Office or use the online Microsoft365 cloud apps
  • Microsoft Teams - Download Microsoft Teams to participate in virtual classes and meetings
  • D2L Brightspace - Find course materials, participate in online discussions, and write online quizzes. ***Important: Your classes will not show up in D2L until your first scheduled day of class
  • Wi-Fi - BVC students can connect to the myBVC network.
  • Printing - Black and white printing is available in the Library for 10 cents a page

Need more help?

The library (2nd Floor, North Campus) can help with technology support and questions. If you need to use a computer, the library also has computers and other technology available. Check the library website for more information about hours and services.

The ITS Service Desk can help with password resets, questions about your BVC account, and general computer support.

  • Visit the ITS Service Desk in-person on the 3rd Floor, North Campus:
    • Monday to Friday: 8:00am-8:00pm, Saturday: 8:30am-2:30pm
  • Call the ITS Call Centre at: 403-410-1611 or toll-free: 1-866-615-8923
    • Call Centre hours: Monday to Friday: 7:30am-8:00pm, Saturday: 8:30am-2:30pm

For more information and assistance, including step-by-step guides and videos, please visit our Technology at BVC website

You can also download and print a copy of our Getting Started with Technology handout 

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  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Additional Fees Apply
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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