Technology support is provided by the ITS Service Desk and the Academic Success Centre
ITS Service Desk
Monday to Friday: 8:00am to 7:00pm
Closed Saturday, Sunday & Stat Holidays
Call 403-410-1611 or toll free 1-866-615-8923.
Email: servicedesk@bowvalleycollege.ca
Academic Success Centre
The Academic Success Centre provides technology resources, 1 on 1 training, and support for learners. If you have questions about D2L Brightspace, MS Teams, MS Office, video assignments, virtual reality, or 3D printing, the Academic Success Centre can help!
Email: academicsuccess@bowvalleycollege.ca
To book an appointment with a Learner Technology Advisor click here
Drop in Technology Support
Have technology questions? Need help with D2L, MS Teams or MS Office? Have questions about a video assignment? Drop-in help is provided online through MS Teams. You can join the room by clicking the link below:
Click here to join the drop in technology support room
Available:
Monday, Tuesday, Wednesday, and Thursday: 10:00 am to 2:00 pm
Friday: 11:00 am to 3:00 pm
Areas of support:
- D2L Brightspace
- MS Teams
- MyBVC
- Adobe Connect
- Logins and Passwords
- Wifi
- Computer Resources
- Honorlock
- Account troubleshooting