Frequently Asked Questions

No, counselling is confidential. What you discuss during sessions is between you and your counsellor. It can't be shared without your permission. But there are some exceptions to this. Your counsellor will talk to you about these in your first meeting.

No! Students use counselling for many different reasons. It's about solving problems and making things better in your life.

People often see a counsellor when they feel sad, angry, lonely, stressed, or scared.

Counsellors are here to talk about anything you need help with. This may include personal issues or concerns like:

  • depression
  • anxiety
  • abuse
  • addiction
  • academic and career goals
  • couple and family problems
  • financial issues
  • personal growth and development
  • problems with peers

Being in crisis means you do not feel that you can wait until the next day to talk to someone. If you're in crisis, come in to Learner Success Services right away. We will do our best to see you as soon as possible.

All registered students at Bow Valley College are able to see a counsellor.

Counselling is free of charge for Bow Valley students.
Counselling is in Learner Success Services. You'll find us on the main floor of the downtown south campus.

Contact us

Learner Success Services

345 – 6 Avenue SE
First floor, South Campus
Phone: 403-410-1439

Regular Hours

August 15 – May 15
Monday -Thursday:  8:00 a.m. to 6:00 p.m.
Friday: 10:00 a.m. to 4:15 p.m.

Summer Hours
May 16 – August 14
Monday – Thursday: 8:00 a.m. to 4:15 p.m.
Friday: 10:00 a.m. to 4:15 p.m.


Related Links

  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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