Academic Supports are available in-person and online.
We provide writing support, technology support, and learning strategies.
Please email your questions to academicsuccess@bowvalleycollege.ca
Finding it hard to keep track of all your assignments? Never seem to have enough time in the day? Academic coaches can provide you with strategies for time management, organization, and studying.
Want to see an Academic Coach? Check out AC101 on D2L for more information or email us at academicsuccess@bowvalleycollege.ca
The Learner Technology Advisor
Provides educational technology support, training, and resources. Topics include: D2L Brightspace, MS Teams, MS Office, general computer literacy, and more. The Learner Technology Advisor provides D2L Brightspace and MS Teams workshops at the beginning of the semester and can facilitate class workshops, small group training sessions, and 1-on-1 support through email, MS Teams, or over the phone.
Want to see a Technology Advisor? Click the button below to book an appointment or send an email to academicsuccess@bowvalleycollege.ca
Peer Technology Assistants (PTAs)
Have technology questions? Need help with D2L, MS Teams or MS Office? Have questions about a video assignment? Visit the Peer Technology Assistants in-person on the 2nd floor of the BVC Library in North Campus.
If you are unable to meet with a PTA in-person, you can find them online in the Drop in Technology Support room on MS Teams.
PTAs are available Monday to Friday from 10:00 am to 4:00 pm - No appointment necessary!
ITS Service Desk
Provides technology troubleshooting and account support.
Call Centre Hours of Operation:
Monday to Friday: 7:30am to 7:00pm
Saturday: 8:30am to 2:30pm
Closed Sunday & Stat Holidays
Call 403-410-1611 or toll free 1-866-615-8923
Walk-Up Service Desk Hours of Operation -- 3rd Floor BVC North Campus:
Monday to Friday: 8:00am to 7:00pm
Saturday: 8:30am to 2:30pm
Closed Sunday & Stat Holidays
For academic writing help and other helpful resources, please click the button below!
We offer a number of workshops throughout the semester.
Please visit our Workshops page for a calendar of upcoming sessions.
For more information about the Peer Tutoring services available through the Academic Success Centre, please click the button below!