This is an introduction to business administration at a supervisory or managerial level. Designed for those who are already working in a business administration environment.
The Qualified Administrative Assistant Certificate (QAA) is a national standard of qualifications for administrative assistants and senior office personnel.
Build a solid foundation of marketing principles and processes, the importance of marketing research, the selling profession, and individual and group behaviour as it relates to sales and marketing.
Learn about the different kinds of editing and apply practical strategies for eliminating factual errors, correcting grammar problems, and ensuring consistency of style and tone.