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Health and Human Services Management Post-Diploma Certificate

This certificate program has been designed for graduates of health and human services programs who are interested in leadership roles. The Health and Human Services Management Graduate Certificate combines health and human services sector knowledge with business skills, providing learners with advanced health and human services courses as well as business courses to prepare them for work in management positions in the health and human services field.

This integrated approach prepares graduates to engage in tasks related to the provision of health and human services as well as effective running of an organization (e.g., through managing human resources, finances, and program evaluation). The Health and Human Services Management Graduate Certificate at Bow Valley College is a unique program in Canada.

This program is for learners who hold a diploma or degree in health or human services, seeking the knowledge, skills and qualifications to work in positions of management.

Delivery Options

The Health and Human Services Management Graduate Certificate can be taken either full-time (in-class), or part-time online.

The full-time, in-class delivery is suited to graduates who wish to earn the certificate in two semesters (approximately 30 weeks) of study. The part-time online delivery is best suited to working professionals in the health and human services sectors.

Potential Careers in Health and Human Services Management

This program is aimed at learners who are working professionals holding a diploma or degree in health or human services, seeking the knowledge, skills, and qualifications to work in positions of management. Graduates are working in various agencies, non-profit organizations, and government units as:

Executive DirectorAssistant Director
DirectorProgram Manager
Program CoordinatorAssistant Manager
Team CoordinatorTeam Leader

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Courses in Program

Curriculum Subject to Change

Click on the course to view the course description.

Please be advised that not all elective courses are offered each semester.

In the Spring/Summer 2017 semester some courses may run on a compressed schedule (May-June), while other will run for the full semester. 

Mandatory Term 1 courses:

HRES 2201 - Introduction to Human Resources (3 credits, 45 hours)

This course covers the techniques and activities associated in acquiring, developing and maintaining an effective workforce. Topics include: human resource planning, recruitment and selection, orientation, training and development, performance appraisal, wage and salary administration, employee benefits and services, employee safety, security, and health.

FNSR 2202 - Fundamentals of Financial Management (3 credits, 45 hours)

This course provides non-financial managers with an understanding of financial management in order to make informed business decisions. Key topics include time value of money, structure and analysis of financial statements, cash and budget management, and capital budgeting.

Term 1 Electives -- choose THREE (not all courses available each term):

COMM 1105 - Cross-cultural Communication and Interpersonal Relationships (3 credits, 45 hours)

Effective communication within and between varying cultural groups requires a deep understanding and awareness of behaviours and beliefs in relation to cultural identity. Using a culturally relevant perspective, learners will learn to apply self-understanding and awareness of their own behaviours in tangent with communication theory and relevant techniques.

HMSV 3401 - Policy, Power, and Social Action (3 credits, 45 hours)

A recognition of the social determinants of health by researchers is leading to a discourse on the ways in which politics, power, and ideology underpin both health and social policy.  This course explore the possible reasons behind the absence of a politics of health discourse, and argues that an acknowledgement of the political nature of health will lead to more effective evidence based public health policy, health promotion and practice.

HMSV 3201 - Program Design and Evaluation (3 credits, 45 hours)

This course will focus on the skills needed to develop effective programs designed for Health and Human Services. Learners examine the process and methods of program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

HMSV 3202 - Fundraising and Grant-writing (3 credits, 45 hours)

Grant writing and fundraising are essential skills in management for health and social services non- profits.  This course takes an applied focus to raising funds from governments, foundations, corporations, industries and individuals.  Various types of fundraising and grants will be examined by case study:  writing and critiquing applications.  Topics covered include the history of philanthropy, grant application planning and research, proposal and grant preparation, marketing , program evaluation and the role of non- profit boards and staff in developing effective fundraising campaigns. Ethical and legal standards will also be examined.

HMSV 3501 - Case Management (3 credits, 45 hours)

Case managers within the health care field are responsible for overseeing and collaborating to provide high quality client care. Managing a case load of various clients within the community setting with different needs is essential for the case manager. Understanding the importance of collaboration with other health care professionals to plan appropriate care with the client is essential. This course will allow learners to gain an understanding of the different responsibilities and needs of the client to effectively assist in health promotion.

HMSV 3301 - Mental Health Practice (3 credits, 45 hours)

Using foundational theory, research, and evidence-based practice, this course examines common mental health conditions and the role of the health and human services manager in addressing the complex needs created by those conditions for colleagues, clients, families, and the community. Through learning activities and the application of knowledge, learners gain specialized mental health strategies, approaches, and skills needed to support those either in the workplace or associated with the workplace.

HMSV 3302 - Chronic Disease Management (3 credits, 45 hours)

This course will explore the concepts of common chronic disease processes while focusing on assessment, treatment, and client teaching. Theory and research related to chronic illness and comorbidities will be presented, along with current best practice guidelines.

HMSV 3303 - Dementia (3 credits, 45 hours)

This course will explore the complex pathological processes of dementia. Learners explore how environments can affect the client with dementia.  Through theory and evidence based practice, learners will gain specialized knowledge and the necessary skills needed to support the client and their families coping with dementia.

HMSV 3502 - Issues in Health and Human Services (3 credits, 45 hours)

This course examines critical issues in the fields of health and human services within the areas of social policy; income security and employment; education and access to education; access to health care; social exclusion and/or inclusion; social justice; and ethics. Learners investigate interdisciplinary practice, technology, research, advocacy, and assessment, and how these impact policy development and practice in health and human services settings. Learners identify, discuss, and research current issues and trends.

HMSV 3402 - Ending Homelessness (3 credits, 45 hours)

This course examines the history, risk factors, and current policy and practice responses to homelessness in Canada. Learners critically explore determining factors and the relationship between homelessness and other social issues. Learners apply theory and evidence in the design of potential interventions and solutions to address homelessness within the health and human service sectors.

Mandatory Term 2 courses:

HRES 1101 - Organizational Behaviour (3 credits, 45 hours)

This course covers: the behaviour of groups and individuals, leadership, organizations, culture, group dynamics, the communication process and organizational structure and design. Concepts will be communicated through lectures, group interaction and case studies.

MGMT 1101 - Introduction to Management (3 credits, 45 hours)

This course introduces the principles of management from a theoretical perspective. Topics include: ethics, social responsibility and diversity, planning, organizing, leading and controlling

Term 2 Electives -- choose TWO (not all courses available each term):

COMM 1105 - Cross-cultural Communication and Interpersonal Relationships (3 credits, 45 hours)

Effective communication within and between varying cultural groups requires a deep understanding and awareness of behaviours and beliefs in relation to cultural identity. Using a culturally relevant perspective, learners will learn to apply self-understanding and awareness of their own behaviours in tangent with communication theory and relevant techniques.

HMSV 3401 - Policy, Power, and Social Action (3 credits, 45 hours)

A recognition of the social determinants of health by researchers is leading to a discourse on the ways in which politics, power, and ideology underpin both health and social policy.  This course explore the possible reasons behind the absence of a politics of health discourse, and argues that an acknowledgement of the political nature of health will lead to more effective evidence based public health policy, health promotion and practice.

HMSV 3201 - Program Design and Evaluation (3 credits, 45 hours)

This course will focus on the skills needed to develop effective programs designed for Health and Human Services. Learners examine the process and methods of program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

HMSV 3202 - Fundraising and Grant-writing (3 credits, 45 hours)

Grant writing and fundraising are essential skills in management for health and social services non- profits.  This course takes an applied focus to raising funds from governments, foundations, corporations, industries and individuals.  Various types of fundraising and grants will be examined by case study:  writing and critiquing applications.  Topics covered include the history of philanthropy, grant application planning and research, proposal and grant preparation, marketing , program evaluation and the role of non- profit boards and staff in developing effective fundraising campaigns. Ethical and legal standards will also be examined.

HMSV 3501 - Case Management (3 credits, 45 hours)

Case managers within the health care field are responsible for overseeing and collaborating to provide high quality client care. Managing a case load of various clients within the community setting with different needs is essential for the case manager. Understanding the importance of collaboration with other health care professionals to plan appropriate care with the client is essential. This course will allow learners to gain an understanding of the different responsibilities and needs of the client to effectively assist in health promotion.

HMSV 3301 - Mental Health Practice (3 credits, 45 hours)

Using foundational theory, research, and evidence-based practice, this course examines common mental health conditions and the role of the health and human services manager in addressing the complex needs created by those conditions for colleagues, clients, families, and the community. Through learning activities and the application of knowledge, learners gain specialized mental health strategies, approaches, and skills needed to support those either in the workplace or associated with the workplace.

HMSV 3302 - Chronic Disease Management (3 credits, 45 hours)

This course will explore the concepts of common chronic disease processes while focusing on assessment, treatment, and client teaching. Theory and research related to chronic illness and comorbidities will be presented, along with current best practice guidelines.

HMSV 3303 - Dementia (3 credits, 45 hours)

This course will explore the complex pathological processes of dementia. Learners explore how environments can affect the client with dementia.  Through theory and evidence based practice, learners will gain specialized knowledge and the necessary skills needed to support the client and their families coping with dementia.

HMSV 3502 - Issues in Health and Human Services (3 credits, 45 hours)

This course examines critical issues in the fields of health and human services within the areas of social policy; income security and employment; education and access to education; access to health care; social exclusion and/or inclusion; social justice; and ethics. Learners investigate interdisciplinary practice, technology, research, advocacy, and assessment, and how these impact policy development and practice in health and human services settings. Learners identify, discuss, and research current issues and trends.

HMSV 3402 - Ending Homelessness (3 credits, 45 hours)

This course examines the history, risk factors, and current policy and practice responses to homelessness in Canada. Learners critically explore determining factors and the relationship between homelessness and other social issues. Learners apply theory and evidence in the design of potential interventions and solutions to address homelessness within the health and human service sectors.

And choose ONE of the following:

HRES 2301 - Employment Law (3 credits, 45 hours)

This course will examine the legal framework of human resource management from both federal and provincial perspectives. Topics will include the law as it pertains to human rights, employment standards, managing diversity, labour relations, health, and safety. The course will also review the Workers' Compensation Act, Canada Pension Plan, Employment Insurance Act, Income Tax Act, and other employment standards legislation.

HRES 2302 - Labour Relations (3 credits, 45 hours)

This course will focus on the process of unionization and how to be an effective manager in a unionized environment. Addition topics will include: laws and rights affecting management and employees and the union during the certification process.

HRES 2203 - Compensation and Benefits (3 credits, 45 hours)

Topics will include job satisfaction and the link to compensation, pay equity, motivation and incentive plans, compensation policies, collective bargaining, job evaluation systems, setting up payroll applications and using the major payroll functions, and trends in compensation and benefits such as eldercare and wellness programs.
Prerequisite: HRES 2201

MGMT 1102 - Corporate Social Responsibility (3 credits, 45 hours)

Corporate social responsibility is a management concept that integrates social and environmental concerns into business processes while taking into consideration the concerns of their stakeholders. During this course, we critically analyze historical and current events related to corporate social responsibility and identify corporate actions that are socially constructive and destructive.

MGMT 2901 - Introduction to Entrepreneurship (3 credits, 45 hours)

This course explores the field of entrepreneurship and the small business environment in Canada. Students will get the opportunity to explore if they are interested in pursuing a career or passion within this discipline, examining businesses in a holistic manner to determine its profit and success potential.

MKTG 1101 - Introduction to Marketing (3 credits, 45 hours)

This course introduces various marketing concepts and practices. Topics include: market research, consumer motivation, buyer behaviour patterns, the industrial market, product planning and development, distribution channels, the price system, personal sell


Admission Requirements

Academic Requirements

Diploma or degree in health or human services

Equivalencies will be considered on a case-by-case basis for applicants only

 

English Language Proficiency Requirements

In addition to academic requirements, applicants whose first language is NOT English must demonstrate ONE of the following:

  • IELTS score of 6 with minimum band score of 5.5
  • TOEFL score of 83
  • BVC Academic English 2 with a grade of 'B-' or better
  • Canadian Language Benchmarks score of 8 in each strand
  • Successful completion of an Alberta Education English Language Arts course that is consistent with the specified academic admission requirements for the Career Program
  • Transcripts demonstrating successful completion of three years of full-time secondary education at a school where English was the language of instruction
  • Transcripts demonstrating successful completion of one year of full-time post-secondary education at a school where English was the language of instruction