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Medical Office Assistant Certificate

Description: This Certificate program prepares you to manage the flow of electronic and paper-based information in a medical office setting. Our graduates have excellent job prospects and our employment rates are consistently high. You may find employment in medical offices and clinics, hospitals, health and chiropractic centres, insurance agencies, and private businesses. Students may also complete this Certificate online.

Time Commitment: This is a one year (2 terms / 30 weeks total) Certificate program. A full course load per semester includes 5 courses. Students may elect to take fewer courses each semester; however it will take longer to complete the program.

Online Option: The Medical Office Assistant Certificate program is also available online offering you the flexibility to study at home. As you work through a course, your instructor is available to answer questions, explain concepts and provide continuous support and feedback via e-mail.

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Courses in Program

Students may complete the courses in any order (subject to prerequisites) as listed below.

Download the Program Breakdown for classroom delivery or online delivery schedule.

Semester dates and other important dates: Important Dates

Core courses

Click on the blue box to view the course description and any prerequisite courses.  * Indicates course that is also available online.

ADMN 1104 - Introduction to Computers in Health Care (3 credits)*

This course will help develop the knowledge and skills essential for computer applications and their operating systems (Windows, Microsoft Office Suite) for health settings. Keyboarding speed and accuracy is also emphasized.

Available:
In-class:  Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1101 - Role Concepts in Health Care (3 credits) [Online Only]*

This course introduces the role of the Health Administrative Assistant and explores the concepts of basic needs, wellness, diversity, time management, communication, and conflict resolution in the health care environment.

Available:
In-class: Not available
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1201 - Introduction to Health Care Fundamentals (3 credits)*

Learners explore interdisciplinary topics and skills required for success and employment in a health agency, including an understanding of healthcare organizations and structure, team member roles and dynamics, safety and infection control, organizational policies and procedures and the importance of laws, regulations and ethics in the healthcare setting. An overview of the Canadian and Alberta healthcare systems, current trends and issues that affect health delivery and individual choices are also examined.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s): 
None

HUCL 1401 - Medical Terminology I (3 credits)*

This course offers instruction in the language of medical terminology, and teaches you how to read and interpret commonly used medical terms, symbols, and abbreviations. Topics include rules, prefixes, suffixes, root, combining forms, and basic introduction to body systems.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s): 
None

HUCL 1701 - Business Communication for Health Care (3 credits)*

Effective communication techniques are a keystone in health care today. Learners explore how important the correct use of business English, including spelling, grammar and proofreading are in presenting a professional message in the workplace. These concepts are applied to preparing common business correspondence as would be encountered when interacting with clients, clinicians and other members of the health team.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1402 - Medical Terminology II (3 credits)*

This course continues the instruction in the language of medical terminology and builds on the previously learned subject matter in HUCL 1401. Medical Terminology II integrates word components into exploring body systems, pathological conditions, lab and diagnostic procedures, and medication/drug classifications.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1401 - Medical Terminology I


MOAS 1201 - Administrative Skills for the Medical Office (3 credits)*

Learn and apply medical administrative skills, including appropriate telephone communications, health record filing and documentation, appointment scheduling, and inventory management.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 Introduction to Health Care Fundamentals

MOAS 1301 - Financial Management for the Medical Office (3 credits)*

Learn and apply skills of completing financial transactions for the medical office. This course includes basic mathematics, banking and payroll procedures, as well as health care billing.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 Introduction to Health Care Fundamentals

MOAS 1401 - Clinical Skills for the Medical Office (3 credits)*

This course provides instruction for a clinical assisting role in a medical office. Learn how vital signs are measured, how to prepare clients and equipment for assessments and procedures, and to complete both patient screening and simple diagnostic tests.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 Introduction to Health Care Fundamental
HUCL 1401 - Medical Terminology I

MOAS 1501 - Electronic Medical Office Management (3 credits)*

This course includes the application of basic medical office skills, medical records, financial transactions, and medical billing in the computerized medical office. Practice is provided by use of practice management software and Patient Care Information Systems.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 Introduction to Health Care Fundamentals
HUCL 1401 - Medical Terminology I

Optional Employment Preparation

This online course cultivates skills in job search strategies, cover letter and resume preparation, effective interview and development of a career portfolio. This course is open to all Medical Office Assistant Certificate learners. 

ADMN 9988 Employment Preparation  (optional, non-credit)

This course gives you the tools that will help you stand out in a competitive job market. It is important to note that the course fee ($150) is not covered by student loans, as the course is non-credit. THIS COURSE IS NOT A REQUIRED COURSE TO GRADUATE.

Prerequisite: 15 program credits

Optional Work Experience

Work Experience (workplace practicum) offers you the opportunity to use your new skills in the workplace, receive strong mentorship, gain valuable experience,and enjoy networking opportunities. Work Experience is offered as an unpaid, non-credit work placement scheduled at the completion of all your required courses. Work Experience is competitive and final acceptance for placement is subject to departmental approval. 

ADMN 9999 Work Experience  (optional, non-credit)

This course bridges curriculum study with the Calgary workplace through experiential learning. Length of Work Experience is 144 hours between 4 -6 weeks.

Learners will have an opportunity to:

  • Use their new technical skills;
  • Observe/integrate into the clinical/hospital culture;
  • Work on soft skills/communication skills;
  • Network with industry colleagues;
  • Gain references and add experience to their resumes;
  • Possibly gain employment or referral.

It is important to note that the course fee ($200) is not covered by student loans as the course is non-credit. 

Prerequisites: 

  • Attend a Mandatory Information Session - session information and sign up will be posted on your Program D2L page. Please check this page on a regular basis.
  • Passing grades in all required courses including ADMN 9998 Employment Preparation
  • Minimum grade B- in HUCL 1701 - Business Communication for Health Care
  • Minimum cumulative GPA of 2.6
  • TOWES completion
  • Demonstrated commitment to learning and professionalism

Contact a Student Engagement Officer for further details regarding Optional Work Experience. 

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