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Hospital Unit Clerk Certificate

Description: This Certificate program prepares you to manage information in a hospital nursing unit. Learn about basic human needs, hospital organization, medical terminology, medical orders, communication skills, telephone and reception activities, and hospital information systems. Our graduates have excellent employment prospects with a high rate of recruitment. Students may also complete this Certificate online.

Time Commitment: This is a one year (2 terms / 30 weeks total) Certificate program. A full course load per semester includes 5 courses. Students may elect to take fewer courses each semester; however it will take longer to complete the program.

Online Option: The Hospital Unit Clerk certificate is also available online offering you the flexibility to study at home. As you work through a course, your instructor is available to answer questions, explain concepts and provide continuous support and feedback via e-mail.

Need more info?

Contact the Student Advising Centre (formerly the Prospective Student Centre):
Phone: 403-410-1402
Email: info@bowvalleycollege.ca


Courses in Program

Please review course availability when putting together your schedule. Download the Program Breakdown for classroom delivery or the online delivery schedule.

Semester dates and other important dates: Important Dates

Core courses

Click on the blue box to view the course description and any prerequisite courses.  * Indicates course that is also available online.

ADMN 1104 - Introduction to Computers in Health Care (3 credits)*

This course will help develop the knowledge and skills essential for computer applications and their operating systems (Windows, Microsoft Office Suite) for health settings. Keyboarding speed and accuracy is also emphasized.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1101 - Role Concepts in Health Care (3 credits) [Online Only]*

This course introduces the role of the Health Administrative Assistant and explores the concepts of basic needs, wellness, diversity, time management, communication, and conflict resolution in the health care environment.

Available:
In-class: Not available
Online: Fall 2016, Winter 2017, & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1201 - Introduction to Health Care Fundamentals (3 credits)*

Learners explore interdisciplinary topics and skills required for success and employment in a health agency, including an understanding of healthcare organizations and structure, team member roles and dynamics, safety and infection control, organizational policies and procedures and the importance of laws, regulations and ethics in the healthcare setting. An overview of the Canadian and Alberta healthcare systems, current trends and issues that affect health delivery and individual choices are also examined.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1401 - Medical Terminology I (3 credits)*

This course offers instruction in the language of medical terminology and teaches you how to read and interpret commonly used medical terms, symbols and abbreviations. Topics include rules, prefixes, suffixes, root, combining forms, and basic introduction to body systems.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1701 - Business Communication for Health Care (3 credits)*

Effective communication techniques are a keystone in health care today. Learners explore how important the correct use of business English, including spelling, grammar and proofreading are in presenting a professional message in the workplace. These concepts are applied to preparing common business correspondence as would be encountered when interacting with clients, clinicians and other members of the health team.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1402 - Medical Terminology II (3 credits)*

This course continues the instruction in the language of medical terminology and builds on the previously learned subject matter in HUCL 1401. Medical Terminology II integrates word components into exploring body systems, pathological conditions, lab and diagnostic procedures, and medication/drug classifications.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1401 - Medical Terminology I

HUCL 1301 - Fundamentals of Medical Orders (3 credits)*

Learners explore hospital health records and the processing of a variety of medical orders related to patient assessments, treatments and outcomes. Focus is on the vital role Hospital Unit Clerks play in preparing requisitions for tests and treatments, transcribing, and processing orders to complete the administrative cycles of client admissions, transfers and discharges. 

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals
HUCL 1401 - Medical Terminology I

HUCL 1501 - Hospital Information Systems (3 credits)*

This course introduces the learner to the skills a Hospital Unit Clerk needs to electronically manage information in the hospital setting. Practice is provided with the use of computerized Patient Care Information System, like those in use by Alberta Health Services.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals
HUCL 1401 - Medical Terminology I

HUCL 1601 - Unit Coordinating Skills (3 credits)*

Applying previously learned theory and practice, learners assume the role of a Hospital Unit Clerk to integrate the fundamental administrative skills required for the daily complex operations of a hospital unit. Learners explore health delivery and organization and the appropriate use of communication devices. Interpersonal skills, proactive team and personal strategies to manage the volume and dynamics of hospital administration are also examined.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals

Plus one of the following electives

HRES 1101 - Organizational Behaviour (3 credits)*

This course covers: the behaviour of groups and individuals, leadership, organizations, culture, group dynamics, the communication process and organizational structure and design. Concepts will be communicated through lectures, group interaction, and case studies.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

MGMT 1202 - Essentials of Interpersonal Communication (3 credits)*

Interpersonal communication impacts our personal and professional lives, and therefore is an essential skill to learn and practice. The foundation of this course focuses on understanding and being understood by others. Topics that have a profound impact on communication are examined, including the role of listening skills and perceptions, managing emotions, and the power of non-verbal communication. The learner is encouraged to integrate effective strategies to improve the communication process, the climate in which it happens and the relational dynamics that are critical for successful communication.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

Optional Employment Preparation

This online course cultivates skills in job search strategies, cover letter and resume preparation, effective interview and development of a career portfolio. This course is open to all Hospital Unit Clerk Certificate learners. 

ADMN 9988 Employment Preparation  (optional, non-credit)

This course gives you the tools that will help you stand out in a competitive job market. It is important to note that the course fee ($150) is not covered by student loans, as the course is non-credit. THIS COURSE IS NOT A REQUIRED COURSE TO GRADUATE.

Prerequisite: 15 program credits

Optional Work Experience

Work Experience (workplace practicum) offers you the opportunity to use your new skills in the workplace, receive strong mentorship, gain valuable experience,and enjoy networking opportunities. Work Experience is offered as an unpaid, non-credit work placement scheduled at the completion of all your required courses. Work Experience is competitive and final acceptance for placement is subject to departmental approval. 

ADMN 9999 Work Experience  (optional, non-credit)

This course bridges curriculum study with the Calgary workplace through experiential learning. Length of Work Experience is 144 hours and between 4 -6 weeks.

Learners will have an opportunity to:

  • Use their new technical skills;
  • Observe/integrate into the hospital culture;
  • Work on soft skills/communication skills;
  • Network with industry colleagues;
  • Gain references and add clerical experience to their resumes.

It is important to note that the course fee ($200) is not covered by student loans as the course is non-credit. 

Prerequisites: 

  • Attend a Mandatory Information Session
  • Passing grades in all required courses including ADMN 9998 Employment Preparation
  • Minimum grade B- in HUCL 1701 - Business Communication for Health Care
  • Minimum cumulative GPA of 2.6
  • TOWES completion
  • Demonstrated commitment to learning and professionalism

Contact a Student Engagement Officer for further details regarding Optional Work Experience. 

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