• Print
  • Share
 
 

Hospital Unit Clerk Certificate

Description: This Certificate program prepares you to manage information in a hospital nursing unit. Learn about basic human needs, hospital organization, medical terminology, medical orders, communication skills, telephone and reception activities, and hospital information systems. Our graduates have excellent employment prospects with a high rate of recruitment. Students may also complete this Certificate online.

Time Commitment: This is a one year (2 terms / 30 weeks total) Certificate program. A full course load per semester includes 5 courses. Students may elect to take fewer courses each semester; however it will take longer to complete the program.

Online Option: The Hospital Unit Clerk certificate is also available online offering you the flexibility to study at home. As you work through a course, your instructor is available to answer questions, explain concepts and provide continuous support and feedback via e-mail.

Need more info?

Contact the Student Advising Centre (formerly the Prospective Student Centre):
Phone: 403-410-1402
Email: info@bowvalleycollege.ca


Courses in Program

Please review course availability when putting together your schedule. Download the Program Breakdown for classroom delivery or the online delivery schedule.

Semester dates and other important dates: Important Dates

Core courses

Click on the blue box to view the course description and any prerequisite courses.  * Indicates course that is also available online.

ADMN 1104 - Introduction to Computers in Health Care (3 credits)*

This course will help develop the knowledge and skills essential for computer applications and their operating systems (Windows, Microsoft Office Suite) for health settings. Keyboarding speed and accuracy is also emphasized.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1101 - Role Concepts in Health Care (3 credits) [Online Only]*

This course introduces the role of the Health Administrative Assistant and explores the concepts of basic needs, wellness, diversity, time management, communication, and conflict resolution in the health care environment.

Available:
In-class: Not available
Online: Fall 2016, Winter 2017, & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1201 - Introduction to Health Care Fundamentals (3 credits)*

This course introduces learners to interdisciplinary topics and skills required for success and employment in a health agency, including an understanding of healthcare organizations and structure, team member roles and dynamics, safety and infection control, organizational policies and procedures and the importance of laws, regulations and ethics in the healthcare setting. An overview of the Canadian and Alberta healthcare systems, current trends and issues that affect health delivery and individual choices are also discussed.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1401 - Medical Terminology I (3 credits)*

This course offers instruction in the language of medical terminology and teaches you how to read and interpret commonly used medical terms, symbols and abbreviations. Topics include rules, prefixes, suffixes, root, combining forms, and basic introduction to body systems.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1701 - Business Communication for Health Care (3 credits)*

This course provides an introduction to the importance of correct and current business English for the workplace environment. Includes proofreading, spelling, vocabulary, grammar, abbreviations, and the opportunity to practice basic writing techniques and basic communication skills.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1402 - Medical Terminology II (3 credits)*

This course continues the instruction in the language of medical terminology and builds on the previously learned subject matter in HUCL 1401. Medical Terminology II integrates word components into exploring body systems, pathological conditions, lab and diagnostic procedures, and medication/drug classifications.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1401 - Medical Terminology I

HUCL 1301 - Fundamentals of Medical Orders (3 credits)*

This course provides instruction and practice in processing medical orders in a hospital setting. This includes processing orders for patient admissions transfers and discharges, diagnostic tests, medications and pre- and post-operative treatments.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals
HUCL 1401 - Medical Terminology I

HUCL 1501 - Hospital Information Systems (3 credits)*

This course introduces the learner to the skills a Hospital Unit Clerk needs to electronically manage information in the hospital setting. Practice is provided with the use of computerized Patient Care Information System, like those in use by Alberta Health Services.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals
HUCL 1401 - Medical Terminology I

HUCL 1601 - Unit Coordinating Skills (3 credits)*

This course provides students with the fundamentals of hospital unit coordinating skills. Topics include telephone reception/etiquette, preparing meeting minutes, records administration, operating office equipment, ordering supplies, maintaining inventory and support for the unit manager.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
HUCL 1201 - Introduction to the Health Care Fundamentals

Plus one of the following electives

HRES 1101 - Organizational Behaviour (3 credits)*

This course covers: the behaviour of groups and individuals, leadership, organizations, culture, group dynamics, the communication process and organizational structure and design. Concepts will be communicated through lectures, group interaction, and case studies.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

MGMT 1202 - Essentials of Interpersonal Communication (3 credits)*

This course covers the theory and practice of effective communication. The course will emphasize class participation through discussion boards, professional conduct, problem-solving and critical thinking as it relates to the communication process. Topics covered will include the importance of psychological factors of communication, clear and concise communication in the workplace, multicultural and nonverbal communication, effective listening and feedback, speaking effectively and efficiently, and the role of conflict management.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

Optional Employment Preparation

This online course cultivates skills in job search strategies, cover letter and resume preparation, effective interview and development of a career portfolio. This course is open to all Hospital Unit Clerk Certificate learners. 

ADMN 9988 Employment Preparation  (optional, non-credit)

This course gives you the tools that will help you stand out in a competitive job market. It is important to note that the course fee ($150) is not covered by student loans, as the course is non-credit. THIS COURSE IS NOT A REQUIRED COURSE TO GRADUATE.

Prerequisite: 15 program credits

Optional Work Experience

Work Experience (workplace practicum) offers you the opportunity to use your new skills in the workplace, receive strong mentorship, gain valuable experience,and enjoy networking opportunities. Work Experience is offered as an unpaid, non-credit work placement scheduled at the completion of all your required courses. Work Experience is competitive and final acceptance for placement is subject to departmental approval. 

ADMN 9999 Work Experience  (optional, non-credit)

This course bridges curriculum study with the Calgary workplace through experiential learning. Length of Work Experience is 144 hours and between 4 -6 weeks.

Learners will have an opportunity to:

  • Use their new technical skills;
  • Observe/integrate into the hospital culture;
  • Work on soft skills/communication skills;
  • Network with industry colleagues;
  • Gain references and add clerical experience to their resumes.

It is important to note that the course fee ($200) is not covered by student loans as the course is non-credit. 

Prerequisites: 

  • Attend a Mandatory Information Session
  • Passing grades in all required courses including ADMN 9998 Employment Preparation
  • Minimum grade B- in HUCL 1701 - Business Communication for Health Care
  • Minimum cumulative GPA of 2.6
  • TOWES completion
  • Demonstrated commitment to learning and professionalism

Contact a Student Engagement Officer for further details regarding Optional Work Experience. 

Get started.  Apply Now