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Administrative Professional Certificate

Testimonial for the Administrative Professional Certificate

Description: As the role of the administrative assistant is rapidly changing and growing in scope and complexity, this program provides the practical skills and knowledge to take on a wide range of responsibilities related to office work. Learn software applications, keyboarding, administrative procedures, information administration, and communications, as well as a range of interpersonal skills that make you an effective and skilled member of any office environment.

Time Commitment: This is a one year (2 terms / 30 weeks total) Certificate program. A full course load per semester includes 5 courses. Students may elect to take fewer courses each semester; however it will take longer to complete the program.

Online Option: The Administrative Professional Certificate program is also available online offering you the flexibility to study at home. As you work through a course, your instructor is available to answer questions, explain concepts and provide continuous support and feedback via e-mail.

Need more info?

Contact the Student Advising Centre (formerly the Prospective Student Centre):
Phone: 403-410-1402
Email: info@bowvalleycollege.ca


Courses in Program

Please review course availability when putting together your schedule. Download the Program Breakdown for  classroom delivery or the online delivery schedule.

Semester dates and other important dates: Important Dates

Core courses

Click on the blue box to view the course description and any prerequisite courses.  * Indicates course that is also available online.

ADMN 1101 - Keyboarding/Skillbuilding I (3 credits)*

This course covers the alphabetic and numeric keys by touch using correct techniques, with an emphasis on developing accurate keyboarding speed. 

Available:
In-class: Fall 2016 & Winter 2017 Semesters
Online:  Fall 2016, Winter 2017, & Spring 2017 Semesters

Prerequisite(s):
None

ADMN 1201 - Office Procedures I (3 credits)*

This course is designed to prepare students for entry into the Canadian office environment. Students will learn what to expect from a career as an administrative professional, how to conduct themselves with their co-workers and clients, and why it is important to manage their work time effectively. In addition, students will learn about organization structures and office layout, financial procedures, and information management. 

Available:
In-class: Fall 2016 & Winter 2017 Semesters
Online:  Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

ADMN 1202 - Office Procedures II (3 credits) [Online only]*

This course provides the student with a broad overview of skills and knowledge necessary to provide efficient and effective administrative services in the modern office. Topics include front line reception, managing incoming and outgoing mail, travel arrangements, and meetings and conferences. 

Available:
Online:  Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
ADMN 1201 - Office Procedures I

ADMN 1203 - Business Technology (3 credits)*

In this course students will become technology-savvy, learning how Microsoft Outlook, Social Media and Cloud computing are used to effectively enhance communication and increase efficiencies in the workplace. Instruction will include functionality and direct application of these technologies in business.

Available:
In-class:     Winter 2017 & Spring 2017 Semesters
Online:      Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
ADMN 1301 - Document Processing 
ADMN1201 - Office Procedures l 

ADMN 1301 - Document Processing (3 credits)*

This course will provide students with an introduction to Microsoft Word with a primary focus on document design. Students will learn to format memos, letters, tables, and reports; and enhance documents with graphics. 

Available:
In-class: Fall 2016 & Winter 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

ADMN 1303 - Advanced Office Applications (3 credits)*

This course builds on the skills developed in Document Processing and Office Finances and Spreadsheets with the addition of presentation skills. Students will learn and apply advanced features in Microsoft Word and Excel while also learning new skills in Microsoft PowerPoint.  

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Winter 2017 & Spring 2017  Semesters

Prerequisite(s):
ADMN 1301 - Document Processing 
MGMT 1303 - Office Finances and Spreadsheets 

ADMN 1401 - Business Focus Simulation (3 credits)*

This course simulates a real office environment. Students will play the role of Administrative Assistant, where they will carry out the daily administrative functions of that office. Learners will apply their previous as well as their current learning to make decisions, show initiative, manage time, be a problem solver, create documents from minimal information, use research skills, and follow guidelines for creating business documents.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
ADMN 1201 - Office Procedures I
ADMN 1301 - Document Processing 
ADMN 1701 - Communication Fundamentals
MGMT 1303 - Office Finances and Spreadsheets

ADMN 1701 - Communication Fundamentals (3 credits)*

This course will cover the importance of correct and current business English, as well as other communication essentials for the office environment. Students will learn to improve their proofreading, spelling and grammar, and explore Internet resources for business communications. Students will learn and practice basic writing techniques and basic oral communication skills to improve proficiency.

Available:
In-class: Fall 2016 & Winter 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

MGMT 1303 - Office Finances and Spreadsheets(3 credits)*

This course will provide definitions and practice of financial related procedures used by an administrative professional as well as a comprehensive introduction to Microsoft Excel. Excel topics include formulas, functions, charting, formatting worksheets, absolute cell references, database functions, templates, and working with multiple worksheets and workbooks. 

Available:
In-class: Fall 2016 & Winter 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

Plus one of the following electives

ADMN 1501 - Introduction to Petroleum (3 credits) [Online only]*

This course will provide a comprehensive overview of the oil and gas sector. The course will examine issues that are related to the oil and gas sector from a local Alberta standpoint, but will also address issues or information that focuses on global outlook in order to give you the big picture perspective of the oil and gas industry.

Available:
Online:  Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

ADMN 1601 - Timed Production (3 credits)[Online only]*

This course builds on the skills and techniques developed in ADMN 1101 - Keyboarding/Skillbuilding I. Students will key by touch and with correct technique to continue to increase their speed and accuracy. Timed production will also be a main focus.

Available:
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
ADMN 1101 - Keyboarding/Skillbuilding I

HRES 1101 - Organizational Behaviour (3 credits)*

The study of what people think, feel, and do in and around organizations is key to the search for best practice methods and organizational effectiveness. Throughout this course, we will focus on human behavior from an individual, group, and organization perspective while analyzing key elements which influence human behavior and thinking. In addition to the theory component, students will also have an opportunity to develop critical thinking skills through group work, discussion, research, and personal reflection

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HRES 2201 - Introduction to Human Resources (3 credits)*

This course covers the techniques and activities associated in acquiring, developing and maintaining an effective work force. Topics include: human resource planning, recruitment and selection, orientation, training and development, performance appraisal, wage and salary administration, employee benefits and services, employee safety, security and health.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

HUCL 1101 - Role Concepts in Health Care (3 credits)*

This course introduces the role of the Health Administrative Assistant and explores the concepts of basic needs, wellness, diversity, time management, communication and conflict resolution in the health care environment. Please note that this course is only available online.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

LEGL 1201 - Introduction to the Legal Profession (3 credits)*

This course provides an overview of the fundamental aspects of the Canadian Legal System, and the role of Legal Assistants in that system with an overview of the principle of tort, contract law, and employment law.

Available:
In-class: Fall 2016, Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

MKTG 1101 - Introduction to Marketing (3 credits)*

This course introduces various marketing concepts and practices. Topics include: market research, consumer motivation, buyer behaviour patterns, the industrial market, product planning and development, distribution channels, the price system, personal selling and advertising.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

MGMT 1101 - Introduction to Management (3 credits)*

This course will introduce students to the principles of management and leadership. Students will review the major managerial processes of planning, organizing, controlling, and leading. The course will also examine the role of a manager as the decision-maker responsible for the attainment of strategic goals and objectives of the organization.

Available:
In-class: Winter 2017 & Spring 2017 Semesters
Online: Fall 2016, Winter 2017 & Spring 2017 Semesters

Prerequisite(s):
None

ADMN 1302 - Document Processing ll (3 credits)[Online only]*

IMPORTANT NOTE: Applies only to online students who started the program January 2014 to May 2016.

Students will learn to apply their formatting and word processing skills and techniques to produce advanced memos, letters, and reports. This course will include a simulation project and emphasis on producing high quality documents appropriate for the workplace.

Available:
Online: Fall 2016 & Winter 2017 Semesters

THIS COURSE WILL NO LONGER BE AVAILABLE AFTER WINTER 2017 SEMESTER

Prerequisite(s):
ADMN 1301 - Document Processing

MGMT 1301 - Introduction to Excel (3 credits)[Online only]*

IMPORTANT NOTE: Applies only to online students who started the program January 2014 to May 2016.

This course will cover Excel formulas, functions,charting, formatting worksheets, absolute cell references, working with large worksheets, what-if analysis, worksheet database manipulation, lookup functions, database functions, templates, working with multiple worksheets and workbooks, find and replace, and customized printing.

Available:
Online: Fall 2016 & Winter 2017 Semesters

THIS COURSE WILL NO LONGER BE AVAILABLE AFTER WINTER 2017 SEMESTER

Prerequisite(s):
None

Optional Work Experience

Work Experience (workplace practicum) offers you the opportunity to use your new skills in the workplace, receive strong mentorship, gain valuable experience,and enjoy networking opportunities. Work Experience is offered as an unpaid, non-credit work placement scheduled at the completion of all your required courses. Length of Work Experience is 4-6 weeks.

More Information on Work Experience 

1. Students must apply to Work Experience in the first semester of their program and will receive approval upon meeting all prerequisites. 

2. Students who choose to complete the optional Work Experience must write the Test of Workplace Essential Skills (TOWES) assessment in semester one of their program. Successful achievement of the TOWES credential is one prerequisite for Work Experience eligibility.

3. Prior to Work Experience placement, students must complete the Employment Preparation course (ADMN9988). Course fee is $150.00. This fee is not covered by student loans as it is non-credit.

4. Students who secure a Work Experience placement (ADMN9999) will complete full-time work over a 4-6 week period that is scheduled at the completion of all the required courses. Course fee is $200.00. This course is not covered by student loans as it is non-credit.

ADMN 9998 - Employment Preparation (0 credits)*

This course will cultivate skills in researching job opportunities, marketing tools such as a cover letter and resume, participation in a job interview and development of a career portfolio. Employment Preparation also includes an overview of employee and employer relations. ADMN 9998 Employment Preparation is optional and noncredit, but is a requirement for ADMN 9999 Work Experience. It is important to note that this course is not covered by student loans as it is non-credit.

Prerequisite:
15 credits in the Chiu School of Business courses

ADMN 9999 - Work Experience (0 credits)

This course will bridge classroom study with the Calgary workplace through experiential learning. Representing Bow Valley College, Learners will have opportunity to use their new technical skills; observe/integrate into office culture; work on soft skills/communication skills; network with industry colleagues; gain reference(s); add experience to their resumes; possibly gain employment or referral; and receive evaluation from the host. Regular attendance in placement is key to success. Open communication is maintained throughout placement among learners, hosts and Student Engagement Officers.

Prerequisites:
ADMN 9998 - Employment Preparation
Approval of the Department

Contact a Student Engagement Officer for further details regarding Optional Work Experience.

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