Bow Valley College Logins
|Due to regularly scheduled maintenance Mybvc.ca, D2L and Google Apps will not be available on Sunday, October 26th from 8:00am to 4:00pm.
Help Desk (mybvc.ca and D2L Support) will not be available this weekend between the following hours:
Saturday, October 25th at 4:30pm
Monday, October 27th at 9am when normal service will resume.
We apologize for any inconvenience this may cause.
- Need help with Desire2Learn, Adobe Connect, MyBVC.ca, or MyBVC wifi? Contact 403-410-1611 or 1-866-615-8923. Assistance is available 9 a.m. to 9 p.m., 7 days a week excluding statutory holidays and college closures.
- Go to https://account.mybvc.ca/ to reset your MyBVC password.
- Setting up Mybvc.ca email on your smartphone: Click HERE
How We Can Help
Help Phone staff will try to assist learners with the following situations:
- Forgotten passwords/Password resets (please attempt to use online reset tools before calling)
- Log on and navigation procedures
- Errors occurring while writing exams
- Use of D2L Tools
- Pop-up blockers
- Browser set-up and plug-ins such as Java or Flash
- Software needed to use D2L courses
- Compatibility Mode Help
For Further Issues
Learners may need to contact their instructor or department contact for the following issues:
- Content or course related questions
- Questions regarding quizzes and marks including their release